Customer-Centric Teller: Service, Sales & Branch Support

Berkshire Bank; East Providence (RI); On-site; USD 28,000 - 34,000; Full time

Job summary

Berkshire Bank in East Providence, RI is seeking a Teller to handle daily banking transactions and deliver exceptional customer service. You will promote Beacon Bank products and assist customers with digital banking while ensuring accuracy and compliance.

Responsibilities include processing deposits and withdrawals, balancing cash drawers, and supporting branch initiatives as part of a team. Availability for Saturday hours is required.

Qualifications

• High school diploma or equivalent required.
• Cash handling experience preferred.
• Prior customer service experience preferred.
• Strong customer service and communication skills.
• Reliable attendance required.

Responsibilities

• Provide an outstanding customer experience at all points of contact.
• Build, retain, and expand customer relationships by recommending and referring products and services.
• Assist customers with digital banking services and promote convenient options.
• Process financial transactions including deposits, withdrawals, check cashing, loan payments, and more.
• Maintain and balance a cash drawer daily.
• Follow bank policies and regulatory requirements including BSA/AML.

Skills

Customer service

Cash handling

Communication skills

Attention to detail

Teamwork

Education

High school diploma or equivalent

Tools

Microsoft Office (Word, Excel, Outlook)

Job description

Berkshire Bank in East Providence, RI is seeking a Teller to handle daily banking transactions and deliver exceptional customer service. You will promote Beacon Bank products and assist customers with digital banking while ensuring accuracy and compliance.

Responsibilities include processing deposits and withdrawals, balancing cash drawers, and supporting branch initiatives as part of a team. Availability for Saturday hours is required.