Bank Teller & Customer Solutions Specialist

Santander Consumer USA Inc.; Manalapan Township (NJ); On-site; USD 30,000 - 47,000; Full time

Job summary

Santander Consumer USA Inc. is seeking a Teller to assist customers with banking needs, process transactions, and uphold high standards of service and accuracy. You will manage cash, follow risk procedures, and promote cross-sell opportunities while guiding customers through digital self-service tools.

Requirements include a high school diploma or GED and 6+ months in cash handling and customer service. Ability to work flexible branch hours, including weekends and evenings, is essential.

Qualifications

• Minimum cash handling experience (6+ months).
• Customer service experience (6+ months).
• Ability to recognize and report risk concerns.
• Comfort with using digital tools to assist customers.

Responsibilities

• Provide exceptional customer service and assist with banking needs.
• Process transactions including deposits, withdrawals, and transfers.
• Handle cash and maintain accurate cash drawer balances.
• Follow bank policies and risk management procedures to prevent fraud.
• Cross-sell bank products to deepen customer relationships.
• Educate customers on self-service options using digital tools.
• Support custodianship, audits, and other operational tasks.
• Maintain a clean, welcoming work area for customers.
• May assist nearby branches based on business needs.

Skills

Cash Handling

Customer Service

Fraud Awareness

Digital Tools

Education

High school diploma or GED

Tools

Microsoft Office

Job description

Santander Consumer USA Inc. is seeking a Teller to assist customers with banking needs, process transactions, and uphold high standards of service and accuracy. You will manage cash, follow risk procedures, and promote cross-sell opportunities while guiding customers through digital self-service tools.

Requirements include a high school diploma or GED and 6+ months in cash handling and customer service. Ability to work flexible branch hours, including weekends and evenings, is essential.