Bank Teller — Customer-Focused, Full-Time Role

First State Bank and Trust (FSBT); Bloomington (IL); On-site; USD 31,000 - 35,000; Full time

Job summary

First State Bank and Trust in Bloomington, IL is seeking a full-time Bank Teller to join our team. You will process customer transactions accurately and build lasting relationships with community members while educating clients about our banking products and services.

The role typically follows a Monday–Friday schedule with rotating Saturdays, focusing on cash handling, balance accuracy, and delivering friendly, knowledgeable service to every customer.

Qualifications

• High School diploma or equivalent.
• Previous banking or customer service experience preferred.
• Strong customer service skills.
• Attention to detail and accuracy.

Responsibilities

• Conduct routine transactions within established guidelines, including cashing checks, accepting deposits, processing withdrawals, and handling loan payments.
• Accurately count, verify, and handle large volumes of cash during daily transactions and balancing procedures, ensuring compliance with internal controls and security protocols.
• Provide great customer service, including greeting customers warmly and professionally, actively listening to customer needs and address inquiries promptly, and handling customer complaints or concerns with empathy and efficiency.
• Educate customers about our products and services, including savings accounts, loans, and credit cards. Cross-sell relevant banking products based on customer profiles.
• Safeguard customers' personal information and maintain confidentiality.
• Maintain a professional appearance and demeanor while representing the bank.
• Remain alert to potential fraud and take necessary precautions.

Skills

Customer service

Cash handling

Attention to detail

Education

High School diploma or equivalent

Job description

First State Bank and Trust in Bloomington, IL is seeking a full-time Bank Teller to join our team. You will process customer transactions accurately and build lasting relationships with community members while educating clients about our banking products and services.

The role typically follows a Monday–Friday schedule with rotating Saturdays, focusing on cash handling, balance accuracy, and delivering friendly, knowledgeable service to every customer.