Full-Time Bank Teller: Customer-Focused & Growth-Driven

First State Bank and Trust (FSBT); Bloomington (IL); On-site; USD 32,000 - 42,000; Full time

Job summary

First State Bank and Trust in Bloomington, IL is seeking a full-time Bank Teller to join our team. The teller will handle routine transactions, educate customers on products, and build lasting relationships with our community customers.

Responsibilities include cash handling, deposits, withdrawals, and ensuring accuracy and security. The role emphasizes excellent customer service, attention to detail, and a professional presence as the face of the bank.

Qualifications

• High School diploma or equivalent.
• Previous experience in banking or customer service preferred.
• Strong customer service skills.
• Attention to detail and accuracy.

Responsibilities

• Conduct routine transactions within established guidelines, including cashing checks, deposits, processing withdrawals, and loan payments.
• Accurately count, verify, and handle large volumes of cash during daily transactions and balancing procedures, ensuring compliance with internal controls and security protocols.
• Provide great customer service, including greeting customers warmly and professionally, listening to customer needs and addressing inquiries promptly, and handling complaints with empathy and efficiency.
• Educate customers about our products and services, including savings accounts, loans, and credit cards. Cross-sell relevant banking products based on customer profiles.
• Safeguard customers' personal information and maintain confidentiality.
• Maintain a professional appearance and demeanor while representing the bank.
• Remain alert to potential fraud and take necessary precautions.

Skills

Customer service

Attention to detail

Education

High School diploma or equivalent

Job description

First State Bank and Trust in Bloomington, IL is seeking a full-time Bank Teller to join our team. The teller will handle routine transactions, educate customers on products, and build lasting relationships with our community customers.

Responsibilities include cash handling, deposits, withdrawals, and ensuring accuracy and security. The role emphasizes excellent customer service, attention to detail, and a professional presence as the face of the bank.