Bank Teller (FT)

First State Bank and Trust (FSBT); Bloomington (IL); On-site; USD 32,000 - 42,000; Full time

Job summary

First State Bank and Trust in Bloomington, IL is seeking a full-time Bank Teller to join our team. The teller will handle routine transactions, educate customers on products, and build lasting relationships with our community customers.

Responsibilities include cash handling, deposits, withdrawals, and ensuring accuracy and security. The role emphasizes excellent customer service, attention to detail, and a professional presence as the face of the bank.

Qualifications

• High School diploma or equivalent.
• Previous experience in banking or customer service preferred.
• Strong customer service skills.
• Attention to detail and accuracy.

Responsibilities

• Conduct routine transactions within established guidelines, including cashing checks, deposits, processing withdrawals, and loan payments.
• Accurately count, verify, and handle large volumes of cash during daily transactions and balancing procedures, ensuring compliance with internal controls and security protocols.
• Provide great customer service, including greeting customers warmly and professionally, listening to customer needs and addressing inquiries promptly, and handling complaints with empathy and efficiency.
• Educate customers about our products and services, including savings accounts, loans, and credit cards. Cross-sell relevant banking products based on customer profiles.
• Safeguard customers' personal information and maintain confidentiality.
• Maintain a professional appearance and demeanor while representing the bank.
• Remain alert to potential fraud and take necessary precautions.

Skills

Customer service

Attention to detail

Education

High School diploma or equivalent

Job description

BANK TELLER (FULL TIME)

FIRST STATE BANK AND TRUST

BLOOMINGTON, IL

First State Bank and Trust is currently seeking a full-time Teller to join our team. As a Bank Teller, you'll be an essential part of our team. Our teller team is the face of First State Bank and Trust and the communities that we serve. This position is responsible for the accurate processing of customer transactions as well as relationship building. Our tellers also educate customers about bank products and services.

This position will primarily work Monday-Friday, 7:45 am - 4:45 pm, with rotating Saturdays, 7:00-12:00.

RESPONSIBILITIES

• Conduct routine transactions within established guidelines, including cashing checks, accepting deposits, processing withdrawals, and handling loan payments.
• Accurately count, verify, and handle large volumes of cash during daily transactions and balancing procedures, ensuring compliance with internal controls and security protocols.
• Provide great customer service, including greeting customers warmly and professionally, actively listening to customer needs and address inquiries promptly, and handling customer complaints or concerns with empathy and efficiency.
• Educate customers about our products and services, including savings accounts, loans, and credit cards. Cross-sell relevant banking products based on customer profiles.
• Safeguard customers' personal information and maintain confidentiality.
• Maintain a professional appearance and demeanor while representing the bank.
• Remain alert to potential fraud and take necessary precautions.

QUALIFICATIONS

• High School diploma or equivalent.
• Previous experience in banking or customer service preferred.
• Strong customer service skills.
• Attention to detail and accuracy.

LEARN A LITTLE ABOUT US

At First State Bank and Trust, we're proud to deliver something increasingly uncommon in financial services: a truly independent, 100% employee-owned community bank. Fewer than a handful of banks nationwide share our ownership structure, and it's the foundation of everything we do. When you work here, you're not just joining a team - you're becoming an owner with a real stake in our long-term success.

We have built a strong reputation as a trusted financial institution serving seven communities across Central Illinois. With $500 million in assets, we offer a full range of retail and commercial banking services, supported by a growing mortgage banking group and a dedicated trust and wealth management department. You'll find us in Monticello, Champaign, Bloomington, Heyworth, Tuscola, Atwood, and Hammond.

If you're a reliable individual who thrives on providing exceptional service and building customer loyalty, consider joining our team as a Bank Teller!

Equal Opportunity Employer. Member FDIC. Equal Housing Lender