Full Time Bank Teller

First State Bank and Trust (FSBT); Monticello (IL); On-site; USD 31,000 - 36,000; Full time

Job summary

First State Bank and Trust in Monticello, IL is seeking a full-time Bank Teller to join our team. You will process customer transactions accurately and provide friendly service while educating customers about bank products.

The role requires attention to detail, reliable cash handling, and a commitment to protecting customer information. Our employee-owned bank serves seven markets in Central Illinois and values community involvement.

Qualifications

• High School diploma or equivalent.
• Previous banking or customer service experience preferred.
• Strong customer service skills.
• Excellent attention to detail and accuracy.

Responsibilities

• Conduct routine teller transactions within established guidelines, including cashing checks, deposits, withdrawals, and loan payments.
• Count, verify, and handle large cash volumes with accuracy, balancing daily transactions.
• Provide excellent customer service, greet customers, listen, and address inquiries promptly.
• Educate customers about bank products and cross-sell when appropriate.
• Safeguard customer information and maintain confidentiality.
• Maintain a professional appearance and represent the bank.
• Remain alert to potential fraud and follow security protocols.

Skills

Cash handling

Customer service

Attention to detail

Communication

Education

High School diploma or equivalent

Job description

FULL TIME BANK TELLER

FIRST STATE BANK AND TRUST

MONTICELLO, IL

First State Bank and Trust is currently seeking a full-time Teller to join our team. As a Bank Teller, you'll be an essential part of our team. Our teller team is the face of First State Bank and Trust and the communities that we serve. This position is responsible for the accurate processing of customer transactions as well as relationship building. Our tellers also educate customers about bank products and services.

This position is located in the main lobby of our Monticello Branch, and the hours are 8:00-5:00 Monday-Friday and rotating Saturdays 8:00-12:00.

RESPONSIBILITIES

• Conduct routine teller transactions within established guidelines, which may include cashing checks, accepting deposits, processing withdrawals, and handling loan payments.
• Accurately count, verify, and handle large volumes of cash during daily transactions and balancing procedures, ensuring compliance with internal controls and security protocols.
• Provide great customer service, including greeting customers warmly and professionally, actively listening to customer needs and address inquiries promptly, and handling customer complaints or concerns with empathy and efficiency.
• Educate customers about our products and services, including savings accounts, loans, and credit cards. Cross-sell relevant banking products based on customer profiles.
• Safeguard customers' personal information and maintain confidentiality.
• Maintain a professional appearance and demeanor while representing the bank.
• Remain alert to potential fraud and take necessary precautions.

QUALIFICATIONS

• High School diploma or equivalent.
• Previous experience in banking or customer service preferred.
• Strong customer service skills.
• Attention to detail and accuracy.

At First State Bank and Trust, we have established ourselves as a trusted financial institution. Serving seven markets across Central Illinois, our $500 million community bank provides a full range of services to retail and commercial customers. We have locations in Monticello, Champaign, Bloomington, Heyworth, Tuscola, Atwood, and Hammond. What makes us truly unique is that we're 100% employee-owned, meaning every team member has a stake in our success.

If you're a reliable individual who thrives on providing exceptional service and building customer loyalty, consider joining our team as a Bank Teller!

Equal Opportunity Employer. Member FDIC. Equal Housing Lender