Bank Teller: Customer Care Specialist

Security National Bank; Sioux City (IA); On-site; USD 28,000 - 40,000; Full time

Benefits offered by this job

Paid time off

Wellness program

401(k) savings plan

Job summary

Security National Bank in Sioux City, IA is seeking a Customer Service Representative (Bank Teller) to be the front-line ambassador delivering stellar customer service and promoting bank services.

The role requires a head for numbers, strong organizational skills, and meticulous attention to detail; you will handle cash, balance drawers, and process transactions with accuracy and a friendly attitude.

Qualifications

• Excellent customer service and problem resolution skills.
• Accurate cash handling and balancing.
• Ability to navigate multiple computer systems and programs (Word/Excel).
• Strong organizational skills and attention to detail.

Responsibilities

• Provide the highest level of service to every customer.
• Maintain a cash drawer including taking in/giving out cash and balancing.
• Accurate and efficient processing of transactions.
• Receive loan, safe-deposit box and credit card payments.
• Process cash services.
• Redeem U.S. Savings Bonds.
• Identify customer needs and refer appropriate services and digital options.

Skills

Customer service

Cash handling

Attention to detail

Multi-tasking

Teamwork

Communication

Education

High School Diploma

Job description

Security National Bank in Sioux City, IA is seeking a Customer Service Representative (Bank Teller) to be the front-line ambassador delivering stellar customer service and promoting bank services.

The role requires a head for numbers, strong organizational skills, and meticulous attention to detail; you will handle cash, balance drawers, and process transactions with accuracy and a friendly attitude.