Bank Teller & Client Finance Advisor

Citizens; Claremont (NH); On-site; USD 28,000 - 35,000; Full time

Benefits offered by this job

Volunteer time off

Donation matching

Career development

Health insurance

401K with company match

Job summary

Citizens Bank is seeking a Teller to greet customers in our lobby, assist with transactions via mobile app and ATMs, and deliver personalized financial guidance. You will help customers reach their goals and connect them to our bankers for next steps.

The role emphasizes strong service, product knowledge, and compliance with cash handling rules and state laws. Branch hours, including weekends, may apply. Competitive benefits accompany this position.

Qualifications

• High School degree or GED.
• Minimum of 6 months experience processing transactions (cash and/or digital payments).
• Minimum of 1 year demonstrated customer experience, recommending and referring products and services to customers.
• Strong listening and communication skills.
• Ability to effectively ask questions and identify needs to enhance and develop a long-term customer relationship.
• Ability to problem solve and provide solutions to customer issues.
• Customer-centric to deliver exceptional service.
• Comfortable with using digital technology to support the delivery of business goals.
• Ability to work branch hours, which can include weekends and evenings.

Responsibilities

• Greet customers in the lobby and demonstrate how to use our mobile app or ATMs to complete simple transactions.
• Provide personalized advice and connect customers to Bankers for the next steps.
• Educate customers on Citizens products and benefits and answer questions.
• Follow all financial policies and cash handling procedures.

Skills

Customer service

Communication skills

Active listening

Problem solving

Digital literacy

Education

High School diploma or GED

Job description

Citizens Bank is seeking a Teller to greet customers in our lobby, assist with transactions via mobile app and ATMs, and deliver personalized financial guidance. You will help customers reach their goals and connect them to our bankers for next steps.

The role emphasizes strong service, product knowledge, and compliance with cash handling rules and state laws. Branch hours, including weekends, may apply. Competitive benefits accompany this position.