Bank Teller: Cash Handling & Customer Care

TruNorth Bank; Northampton (MA); On-site; USD 36,000 - 45,000; Full time

Job summary

TruNorth Bank in Northampton, MA seeks a teller to deliver outstanding customer service while handling routine banking transactions. The role supports branch operations and ensures accurate cash handling and daily balancing.

The ideal candidate will have a high school diploma or GED, cash handling and/or customer service experience, basic computer skills, and a willingness to learn bank products. Multilingual abilities are a plus.

Qualifications

• Cash handling experience required or preferred.
• Customer service experience is a plus.
• Computer skills required; familiarity with Microsoft products advantageous.
• Fluency in a second language is a plus.

Responsibilities

• Provides high levels of customer service and responsiveness to customers.
• Processes deposits, withdrawals, payments, cash, checks, and credit card advances.
• Answers phone and in-person account inquiries and supports branch goals.
• Maintains knowledge of bank products and services; identifies opportunities to cross-sell.

Skills

Cash handling

Customer service

Computer skills

Microsoft products

Second language (optional)

Education

High school diploma / GED

Job description

TruNorth Bank in Northampton, MA seeks a teller to deliver outstanding customer service while handling routine banking transactions. The role supports branch operations and ensures accurate cash handling and daily balancing.

The ideal candidate will have a high school diploma or GED, cash handling and/or customer service experience, basic computer skills, and a willingness to learn bank products. Multilingual abilities are a plus.