Bank Teller: Service-Driven Cash Handling Pro

bankESB; Northampton (MA); On-site; USD 26,000 - 30,000; Full time

Job summary

bankESB in Northampton, MA, is seeking a personable Teller to provide exceptional customer service and handle routine banking transactions with accuracy and efficiency. Responsibilities include processing deposits and withdrawals, answering inquiries, and maintaining cash drawer balance while following security and BSA procedures.

The ideal candidate has a high school diploma or GED, cash handling experience, and familiarity with Microsoft Office; fluency in a second language is a plus.

Qualifications

• High school diploma or GED required.
• Cash handling experience preferred.
• Knowledge of Microsoft Office is a plus.
• Customer service experience is a plus.
• Fluency in a second language is a plus.

Responsibilities

• Provides high levels of customer service and responds to requests or complaints.
• Performs deposits, withdrawals, payments, cash, checks, and card advances.
• Adheres to internal controls, audit, security, regulatory compliance, cash limits and procedures.
• Answers phone and in-person account inquiries and balances cash drawer daily.

Skills

Cash handling

Customer service

BSA compliance

Microsoft Office

Education

High school diploma/GED

Tools

Microsoft Office

Job description

bankESB in Northampton, MA, is seeking a personable Teller to provide exceptional customer service and handle routine banking transactions with accuracy and efficiency. Responsibilities include processing deposits and withdrawals, answering inquiries, and maintaining cash drawer balance while following security and BSA procedures.

The ideal candidate has a high school diploma or GED, cash handling experience, and familiarity with Microsoft Office; fluency in a second language is a plus.