Bank Teller: Customer Experience & Cash Expert

TruNorth Bank; Easthampton (MA); On-site; USD 26,000 - 31,000; Full time

Job summary

TruNorth Bank in Easthampton, MA is seeking a friendly Teller to provide exceptional customer service and ensure accurate handling of transactions. This on-site role requires attention to detail and a willingness to learn bank products and services.

You will process deposits and withdrawals, answer questions, and refer customers to appropriate bank services when opportunities arise. Prior cash handling and customer service experience are preferred, and bilingual skills are a plus.

Qualifications

• High school diploma or GED required.
• Cash handling experience preferred.
• Customer service experience is a plus.
• Fluency in a second language is a plus.
• Knowledge of Microsoft products is a plus.

Responsibilities

• Provide high levels of customer service and responsiveness to customers.
• Process deposits, withdrawals, payments, cash, checks, and credit card advances.
• Answer phone and in-person account inquiries.
• Adhere to internal controls and regulatory requirements.

Skills

Cash handling

Customer service

Second language

Education

High school diploma or GED

Tools

Microsoft Office

Job description

TruNorth Bank in Easthampton, MA is seeking a friendly Teller to provide exceptional customer service and ensure accurate handling of transactions. This on-site role requires attention to detail and a willingness to learn bank products and services.

You will process deposits and withdrawals, answer questions, and refer customers to appropriate bank services when opportunities arise. Prior cash handling and customer service experience are preferred, and bilingual skills are a plus.