Bank Float Teller — Customer Service & Cash Handling

TruNorth Bank; Agawam (MA); On-site; USD 26,000 - 30,000; Full time

Job summary

TruNorth Bank is seeking a Float Teller in Agawam, MA to join our Retail Banking team. The role focuses on delivering excellent customer service while handling deposits, withdrawals, payments, and other banking transactions with accuracy.

The ideal candidate has cash handling experience, strong customer service skills, and knowledge of Microsoft Office. Bilingual abilities are a plus, supporting a diverse customer base at the branch.

Qualifications

• High school diploma or GED required.
• Cash handling experience preferred.
• Microsoft Office knowledge a plus.
• Customer service experience is beneficial.
• Fluency in a second language is a plus.

Responsibilities

• Performs a variety of transactions to service customers, including deposits, withdrawals, payments, cash handling, checks, and card advances.
• Responds to customer inquiries and ensures proper hand-offs to the appropriate team.
• Maintains accuracy in cash drawer and balances transactions daily.
• Keeps informed about bank products to recognize customer needs and opportunities for cross-sell.
• Adheres to internal controls, security policies, and regulatory requirements.

Skills

Cash handling

Customer service

Microsoft Office

Second language

Education

High school diploma/GED

Job description

TruNorth Bank is seeking a Float Teller in Agawam, MA to join our Retail Banking team. The role focuses on delivering excellent customer service while handling deposits, withdrawals, payments, and other banking transactions with accuracy.

The ideal candidate has cash handling experience, strong customer service skills, and knowledge of Microsoft Office. Bilingual abilities are a plus, supporting a diverse customer base at the branch.