Float Teller: Customer Service & Cash Specialist

TruNorth Bank; Abington (MA); On-site; USD 36,000 - 48,000; Full time

Job summary

TruNorth Bank in Massachusetts is seeking a customer service oriented associate to support branch operations, handle transactions, and assist clients with account inquiries.

You will uphold service standards, adhere to security procedures, and contribute to a positive customer experience, with opportunities to grow knowledge of bank products.

Applicants should have a high school diploma/GED; cash handling experience and basic computer skills are preferred.

Qualifications

• High school diploma or GED required or equivalent.
• Cash handling experience preferred.
• Customer service experience is a plus.
• Computer skills required; knowledge of Microsoft products is a plus.
• Fluency in a second language is a plus.

Responsibilities

• Performs transactions to service customers, including deposits, withdrawals, payments, cash, checks, and credit card advances.
• Responds to customer requests and inquiries; maintains service standards.
• Identifies customer needs and cross-sells bank products when appropriate.
• Adheres to internal controls, security, and regulatory policies.
• Answers phone and in-person inquiries; balances cash drawer daily.

Skills

Cash handling

Customer service

Second language

Education

High school diploma/GED

Tools

Microsoft Office

Job description

TruNorth Bank in Massachusetts is seeking a customer service oriented associate to support branch operations, handle transactions, and assist clients with account inquiries.

You will uphold service standards, adhere to security procedures, and contribute to a positive customer experience, with opportunities to grow knowledge of bank products.

Applicants should have a high school diploma/GED; cash handling experience and basic computer skills are preferred.