Bank Teller — Customer Care & Cash Expert

Winchester Cooperative Bank; Woburn (MA); On-site; USD 26,000 - 32,000; Full time

Job summary

Winchester Co-operative Bank in Woburn, MA is seeking a full-time Teller to provide accurate, friendly banking services. You will greet customers, process deposits and withdrawals, and balance cash while maintaining security and privacy.

The role emphasizes attention to detail, strong communication, and the ability to work with colleagues to deliver a positive customer experience. A high school diploma is required, with 6–12 months cash handling experience preferred.

Qualifications

• High School diploma or equivalent required.
• 6–12 months of cash handling and customer contact experience preferred.
• Accuracy and attention to detail.
• Excellent organizational skills.
• Excellent verbal and written communication skills.
• Ability to interact at all levels and across diverse cultures.
• Positive attitude and willingness to be a team player.
• Strong customer service skills, including timely responses to inquiries/complaints.
• Ability to learn and communicate the basic benefits of bank products and services.
• Ability to identify customer needs and recommend products/services.
• Basic PC skills; additional tech skills may be required.

Responsibilities

• Greet and assist customers with general banking services while delivering exceptional service.
• Process deposits, withdrawals, loan payments, money orders, and other transactions securely and accurately.
• Balance cash and verify transactions against computer totals daily.
• Ensure confidentiality and security of customer information.
• Represent the bank professionally to customers and handle routine clerical tasks.

Skills

Cash handling

Customer service

Attention to detail

Communication skills

Team player

Education

High School diploma or equivalent

Job description

Winchester Co-operative Bank in Woburn, MA is seeking a full-time Teller to provide accurate, friendly banking services. You will greet customers, process deposits and withdrawals, and balance cash while maintaining security and privacy.

The role emphasizes attention to detail, strong communication, and the ability to work with colleagues to deliver a positive customer experience. A high school diploma is required, with 6–12 months cash handling experience preferred.