Bank Teller: Cash, Customer Care & Digital Tools

Banco Santander SA; Northern (KY); Hybrid; USD 30,000 - 47,000; Full time

Job summary

Santander in Roxbury, MA seeks a Full Time Teller to assist customers with financial needs, process transactions, and support branch operations. The role emphasizes accuracy, risk awareness, and the use of digital tools to guide customers toward self-service options.

The position requires a high school diploma or GED, cash handling and customer service experience, and the ability to work varied branch hours, including weekends and evenings. Bilingual Spanish is a plus.

Qualifications

• 6+ months cash handling experience required.
• 6+ months demonstrated customer service experience required.
• Excellent customer service skills and a passion for helping others.
• Ability to identify and escalate risk concerns to appropriate channels.
• Follow directions, policies, and procedures with accuracy.

Responsibilities

• Process deposits, withdrawals, and transfers.
• Handle cash and maintain accurate cash drawer balances.
• Adhere to bank policies and risk management protocols to prevent fraud.
• Cross-sell bank products to deepen customer relationships.
• Educate customers on self-service options using digital tools.
• Support branch operations and audits as needed.

Skills

Cash handling

Customer service

Risk awareness

Spanish (preferred)

Education

High school diploma or GED

Tools

Microsoft Office

Job description

Santander in Roxbury, MA seeks a Full Time Teller to assist customers with financial needs, process transactions, and support branch operations. The role emphasizes accuracy, risk awareness, and the use of digital tools to guide customers toward self-service options.

The position requires a high school diploma or GED, cash handling and customer service experience, and the ability to work varied branch hours, including weekends and evenings. Bilingual Spanish is a plus.