Part-Time Teller: Tech-Driven Banking & Customer Impact

Banco Santander SA

Burlington (MA)

On-site

USD 30,000 - 47,000

Part time

14 days+

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Job summary

Santander is seeking a Part Time Teller in Burlington, MA to assist customers with banking needs, process transactions, and promote digital self-service options. The role emphasizes accurate cash handling, risk awareness, and strong customer service in a fast-paced branch environment.

The position requires 6+ months cash handling and customer service experience, with willingness to work flexible hours including weekends.

Qualifications

6+ months cash handling experience.
6+ months demonstrated customer service experience.
Excellent customer service skills and a passion for helping others.
Ability to identify and escalate concerns of risk to appropriate channels.
Ability to follow directions, policies, and procedures.
Effective listening and communication skills.
Comfortable in using digital tools and technology to enhance customer engagement.
Energetic, organized and able to multi-task in a fast-paced, changing environment.
Understands the necessity and value of accuracy and attention to detail.

Responsibilities

Process deposits, withdrawals, and transfers.
Handle cash and maintain accurate cash drawer balances.
Provide exceptional customer service and resolve concerns.
Refer product solutions and cross-sell bank products when appropriate.
Educate customers on self-service options and digital tools.
Assist with custodianship, audits, and other operational tasks.
Maintain a clean and organized work area and be ready to support nearby branches as needed.