Teller: Customer Service & Cash Expert

Banco Santander SA; Newton Centre (MA); On-site; USD 30,000 - 47,000; Full time

Benefits offered by this job

Santander Benefits

Job summary

Santander is seeking a Full Time Teller in Newton Centre, MA to assist customers with banking needs, process transactions, and promote digital self-service options. You will handle cash, ensure accuracy, and adhere to risk management procedures while delivering excellent service.

The role requires a HS diploma, 6+ months cash handling, and 6+ months customer service experience, with flexibility for weekend/evening hours and potential branch support as needed.

Qualifications

• High school diploma or GED required.
• 6+ months cash handling experience required.
• 6+ months customer service experience required.
• Excellent customer service skills and a passion for helping others.
• Ability to identify and escalate risk concerns.

Responsibilities

• Provide exceptional customer service by greeting customers and assisting with banking needs.
• Process deposits, withdrawals, and transfers.
• Handle cash and maintain accurate cash drawer balances.
• Adhere to bank policies and risk management procedures to prevent fraud.
• Cross-sell bank products to deepen customer relationships.
• Educate customers on self-service options using digital tools.
• Assist with custodianship, audits, and other tasks.
• Maintain a clean, welcoming work area.

Skills

Cash handling

Customer service

Attention to detail

Communication skills

Problem solving

Education

High school diploma / GED

Tools

Microsoft Office

Job description

Santander is seeking a Full Time Teller in Newton Centre, MA to assist customers with banking needs, process transactions, and promote digital self-service options. You will handle cash, ensure accuracy, and adhere to risk management procedures while delivering excellent service.

The role requires a HS diploma, 6+ months cash handling, and 6+ months customer service experience, with flexibility for weekend/evening hours and potential branch support as needed.