Bank Store Lead - Customer Experience

TD; Mount Pleasant (SC); On-site; USD 33,000 - 46,000; Full time

Job summary

TD Bank in Mount Pleasant, South Carolina, is seeking a Store Supervisor to oversee day-to-day activities, ensure policy compliance, and drive operational excellence in a busy branch.

You will lead and coach a team of tellers, advisors, and colleagues to deliver legendary customer experiences, while actively managing risk, sales, and service delivery.

The role emphasizes strong teamwork, effective communication, and adherence to bank standards to protect customers and TD Bank's integrity.

Qualifications

• HS Diploma or GED required.
• Undergraduate degree preferred.
• 2+ years related experience working with customers and/or sales.
• Notary License (preferred).

Responsibilities

• Supervise day-to-day team activities to ensure compliance and operational excellence.
• Drive sales and service objectives while managing store operations.
• Lead and coach the team on delivering customer service and advice.
• Manage teller and platform operations and handle customer escalations.

Education

HS Diploma or GED

Undergraduate degree preferred

Notary License (preferred)

Job description

TD Bank in Mount Pleasant, South Carolina, is seeking a Store Supervisor to oversee day-to-day activities, ensure policy compliance, and drive operational excellence in a busy branch.

You will lead and coach a team of tellers, advisors, and colleagues to deliver legendary customer experiences, while actively managing risk, sales, and service delivery.

The role emphasizes strong teamwork, effective communication, and adherence to bank standards to protect customers and TD Bank's integrity.