Bank Customer Support Pro: Growth, PTO & Flexible Shifts

Valor Intelligent Processing; Dallas (TX); On-site; USD 18,046 - 23,763; Full time

Benefits offered by this job

Paid Time Off

Career Growth Opportunities

Health Benefits

Flexible Scheduling

Job summary

Valor Intelligent Processing is seeking a dedicated Bank Customer Service Representative to join their team in Dallas, Texas. In this role, you'll handle inbound calls and assist customers with inquiries, ensuring a best-in-class experience.

The position offers opportunities for career advancement, extensive training, and a supportive work environment. Ideal candidates are motivated and thrive in fast-paced settings.

Qualifications

• Must be 18 years of age.
• Minimum of three years in a call center environment.
• Minimum of one year of customer service experience.
• Ability to type 30-45 words per minute.

Responsibilities

• Handle inbound customer calls, chat, and emails.
• Listen to customers and resolve their issues.
• Document call details and maintain customer records.
• Ensure compliance with confidential information handling.

Skills

Customer service orientation

Problem-solving

Communication skills

Multitasking

Organizational skills

Education

High School Diploma or Equivalent

Tools

Microsoft Office Suite

CRM systems

Job description

Valor Intelligent Processing is seeking a dedicated Bank Customer Service Representative to join their team in Dallas, Texas. In this role, you'll handle inbound calls and assist customers with inquiries, ensuring a best-in-class experience.

The position offers opportunities for career advancement, extensive training, and a supportive work environment. Ideal candidates are motivated and thrive in fast-paced settings.