Bilingual Customer Support Specialist

Valor Intelligent Processing; Dallas (TX); On-site; USD 23,419 - 26,174; Full time

Benefits offered by this job

Paid Time Off

Health Benefits

Incentives & Rewards

Job summary

Valor Intelligent Processing is looking for Bilingual Customer Service Representatives in Dallas, Texas. In this role, you will handle inbound customer inquiries, assisting with product-related questions and troubleshooting basic technical issues. Ideal candidates possess excellent communication skills and are able to thrive in a fast-paced environment.

Enjoy benefits like paid time off, health insurance, and career growth opportunities while working with recognized brands. Join us to kickstart your career!

Qualifications

• Must be 18 years or older.
• Ability to type 20+ words per minute.
• Reliable and punctual.

Responsibilities

• Handle inbound and outbound calls in a courteous manner.
• Resolve customer issues using first-call resolution strategies.
• Document customer interactions accurately.

Skills

Excellent written and verbal communication skills

Basic proficiency in Microsoft Office Suite

Strong problem-solving skills

Time management skills

Customer service skills

Education

High school diploma or equivalent

Job description

Valor Intelligent Processing is looking for Bilingual Customer Service Representatives in Dallas, Texas. In this role, you will handle inbound customer inquiries, assisting with product-related questions and troubleshooting basic technical issues. Ideal candidates possess excellent communication skills and are able to thrive in a fast-paced environment.

Enjoy benefits like paid time off, health insurance, and career growth opportunities while working with recognized brands. Join us to kickstart your career!