Bank CSR in Call Center — Flexible Schedule & Growth

Prosperity Bank; Plano (TX); On-site; USD 21,000 - 30,000; Full time

Job summary

Prosperity Bank is seeking a FT Customer Service Representative in Plano, with options for Lubbock or Houston. You will handle customer calls, support accounts, and promote bank products with a focus on accuracy and courtesy.

The role requires at least an Associate degree or 2 years related experience, 1 year customer service, strong communication, and the ability to work under pressure and overtime when needed.

Qualifications

• Associate Degree or two years of related experience.
• 1 year customer service experience.
• Excellent communication and public relations skills.
• Well organized and able to work under pressure.
• Ability to work overtime as needed.

Responsibilities

• Takes customer calls and answers questions by listening and gathering data.
• Assists customers with Checking, Savings, Time Deposits, IRAs, Loans, and cards.
• Presents and explains bank products to meet customer financial needs, while maintaining privacy.

Skills

Communication

Organization

Stress tolerance

Overtime

Education

Associate Degree / Two years of related experience

Job description

Prosperity Bank is seeking a FT Customer Service Representative in Plano, with options for Lubbock or Houston. You will handle customer calls, support accounts, and promote bank products with a focus on accuracy and courtesy.

The role requires at least an Associate degree or 2 years related experience, 1 year customer service, strong communication, and the ability to work under pressure and overtime when needed.