Bank Customer Service Pro & Teller Specialist

RNB State Bank; Saratoga (WY); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

401(k) with company contributions

Medical, Dental and Vision Insurance

Supplemental insurance options

Health Savings Account with company

Employer paid Life/LTD

AD&D Insurance

Paid Vacation, Sick and Holiday time

Flexible Spending Account

Tuition Reimbursement

Employee Assistance Program

Annual bonus based on performance

Job summary

RNB State Bank in Saratoga, WY is seeking a Customer Service Representative to join our local team. You will be the face of the bank, handling inquiries, processing transactions, opening new accounts, and cross-selling our products with a focus on customer satisfaction.

Ideal candidates demonstrate exceptional service, attention to detail, and teamwork. The role requires adherence to banking regulations and a commitment to serving the community while supporting branch operations and online

Qualifications

• High school diploma or GED or equivalent
• 1–3 months related experience and/or training
• Proficiency with Microsoft Office (Outlook, Word, Excel) is preferred
• Bilingual abilities are a plus

Responsibilities

• Greet customers and provide professional assistance in person, by phone, chat or email
• Cross-sell bank products and services based on customer needs
• Process transactions accurately and efficiently
• Assist with new accounts and teller duties as needed
• Provide support for online banking questions and enrollments
• Adhere to bank policies, security measures and regulatory requirements

Skills

Exceptional Customer Service

Multi-tasking

Cash handling

Microsoft Office

Confidentiality

Attention to detail

Bilingual abilities

Education

High school diploma or GED

1–3 months related experience

Tools

Word

Excel

Outlook

Job description

RNB State Bank in Saratoga, WY is seeking a Customer Service Representative to join our local team. You will be the face of the bank, handling inquiries, processing transactions, opening new accounts, and cross-selling our products with a focus on customer satisfaction.

Ideal candidates demonstrate exceptional service, attention to detail, and teamwork. The role requires adherence to banking regulations and a commitment to serving the community while supporting branch operations and online