Bank Customer Service Pro: Build Relationships & Solve

Bryant Bank; Cahaba Commons (AL); Presencial; USD 32 000 - 42 000; Tempo integral

Resumo da oferta

Bryant Bank is seeking a Customer Service Representative to build lasting relationships with our customers and provide a wide range of financial services that meet their needs. The role emphasizes courtesy, accuracy, and proactive problem solving in a fast-paced banking environment.

You will advise on products, open accounts, handle teller duties when needed, and assist with loan applications, while maintaining confidentiality and compliance with laws and bank policies.

Qualificações

• High school diploma or GED required.
• Minimum one-year of customer service experience required.
• Preference for proven work experience in a similar role or in a financial institution.
• Integrity and attention to detail are essential.

Responsabilidades

• Discuss goods or services information with customers or patrons.
• Advise customers on the use of products or services.
• Open accounts, execute sales, or other financial transactions.
• Handle complaints, settle disputes, and resolve grievances and conflicts, or otherwise negotiate with others.
• Promote products, services, or programs.
• Assist with teller line when necessary.
• May assist with completion of loan applications.
• Performs other related duties as assigned.
• Maintain a work area that protects negotiables and confidential records.

Conhecimentos

Customer service

Communication

Attention to detail

Problem solving

Relationship building

Organizational skills

Time management

Integrity

Teamwork

Formação académica

High school diploma or GED

Descrição da oferta de emprego

Bryant Bank is seeking a Customer Service Representative to build lasting relationships with our customers and provide a wide range of financial services that meet their needs. The role emphasizes courtesy, accuracy, and proactive problem solving in a fast-paced banking environment.

You will advise on products, open accounts, handle teller duties when needed, and assist with loan applications, while maintaining confidentiality and compliance with laws and bank policies.