Branch Sales & Service Specialist

First Citizens Bank; Wyoming; On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Competitive benefits

Job summary

First Citizens Bank in Wyoming is seeking a Sales and Service Representative to process transactions and assist customers, while promoting bank products and services. You will identify referral opportunities and support the branch’s sales goals.

Key qualifications include strong communication, customer service, adaptability, teamwork, and flexibility to handle multiple tasks in a fast-paced environment. Training is provided.

Qualifications

• Proactively engage with customers to identify needs and offer solutions.
• Demonstrate professionalism and empathy in all interactions.
• Learn banking products and services to educate customers.
• Build strong relationships with colleagues and customers.

Responsibilities

• Service standards: foster partnerships, uncover sales or referral opportunities, listen and address needs.
• Operations: comply with policies and manage risk in personal interactions and transactions.
• Assist with deposits and ensure transaction accuracy and efficiency.

Skills

Communication

Customer Service

Adaptability

Teamwork

Flexibility

Agility

Financial literacy

Retail banking products

Education

High School diploma or GED

Job description

First Citizens Bank in Wyoming is seeking a Sales and Service Representative to process transactions and assist customers, while promoting bank products and services. You will identify referral opportunities and support the branch’s sales goals.

Key qualifications include strong communication, customer service, adaptability, teamwork, and flexibility to handle multiple tasks in a fast-paced environment. Training is provided.