Community Banking Customer Specialist

Rnb-State-Bank; Saratoga (WY); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

401(k) plan with company contributions

Medical, Dental and Vision Insurance

Supplemental insurance options

Health Savings Account with companya

Employer paid Life/LTD

AD&D Insurance

Paid Vacation, Sick and Holiday time

Flexible Spending Account

Professional Development Resources/TU\

Employee Assistance Program

Annual bonus based on performance

Job summary

RNB State Bank in Saratoga, WY is seeking a friendly Customer Service Representative to be the face of the bank in our community. The role involves assisting customers with inquiries, processing transactions, opening new accounts, and promoting bank products.

You will balance cash drawer, handle deposits, learn our digital banking tools, and work with a team to deliver courteous service. A high school diploma and strong communication skills are required; bilingual abilities are a plus, and a

Qualifications

• High school diploma or GED; or 1–3 months related experience and/or training; or an equivalent combination.
• Strong customer service and communication skills are required.
• Ability to maintain confidentiality and handle cash accurately.

Responsibilities

• Provide clear, polite, and professional communication in person, by phone, chat, and email.
• Cross-sell bank products and explain features to customers.
• Maintain a balanced cash drawer and resolve discrepancies.
• Assist customers with online banking questions and enrollments.
• Work effectively in a team-oriented environment and follow bank policies.

Skills

Exceptional Customer Service

Multitasking

Cash handling

Microsoft Office

Confidentiality

Attention to detail

Bilingual abilities (a plus)

Education

High school diploma or GED

Tools

Microsoft Word

Microsoft Excel

Outlook

Job description

RNB State Bank in Saratoga, WY is seeking a friendly Customer Service Representative to be the face of the bank in our community. The role involves assisting customers with inquiries, processing transactions, opening new accounts, and promoting bank products.

You will balance cash drawer, handle deposits, learn our digital banking tools, and work with a team to deliver courteous service. A high school diploma and strong communication skills are required; bilingual abilities are a plus, and a