Bank Center Assistant Manager

Strive Solutions; Princeton (IL); On-site; USD 50,000 - 80,000; Full time

Job summary

Strive Solutions in Princeton, IL is seeking an Assistant Banking Center Manager to support daily operations and help lead staff in delivering outstanding service to personal and business customers.

You will work with the Banking Center Manager to achieve sales and service goals, coach bankers, manage cash controls and compliance, and engage the community through financial education initiatives.

Qualifications

• Experience leading banking teams and coaching staff.
• Strong communication and problem-solving skills.
• Solid understanding of banking operations and cash controls.
• Ability to drive sales while managing risk.

Responsibilities

• Assist with achieving sales and service goals.
• Coach bankers to improve performance and customer experience.
• Oversee cash controls and compliance with policies and regulations.
• Resolve complex customer issues with professionalism.
• Partner on community outreach and financial education initiatives.
• Support risk management programs and uphold integrity.

Skills

Leadership

Customer Service

Banking Operations

Regulatory Compliance

Job description

Assistant Banking Center Manager supports daily banking center operations by assisting the Banking Center Manager in leading staff and delivering exceptional service to personal and business customers.

Key Responsibilities

• Assist with achieving sales and service goals.
• Coach and support bankers to ensure strong performance and customer experience.
• Oversee cash controls, operational accuracy, and compliance with applicable policies and regulations.
• Help resolve complex customer issues with professionalism and care.
• Partner on business development, community outreach, and financial education initiatives.
• Support risk management efforts and maintain a culture of integrity and accountability.

Qualifications & Skills

• Proven leadership and ability to coach and guide team members.
• Strong customer service, problem-solving, and communication skills.
• Solid understanding of banking operations, compliance expectations, and cash control practices.
• Ability to support sales initiatives while maintaining risk-aware, detail-oriented execution.