Personal Banking - Assistant Banking Center Manager (VISTA)

NBH Bank; Lubbock (TX); In loco; USD 50.000 - 70.000; Tempo pieno

Vantaggi offerti da questo lavoro

Incentives through scorecard-based pay

Benefits package including health and

Employee banking perks

Descrizione del lavoro

NBH Bank is seeking an Assistant Banking Center Manager to lead a team, develop strong client relationships, and educate customers on banking products and digital solutions. You will collaborate with colleagues to provide exceptional service while upholding bank policies and compliance.

The role emphasizes a customer-centric approach, accurate operations, and the ability to multitask in a fast-paced environment.

Competenze

• Associate’s degree or equivalent; equivalent experience considered.
• Driving may be required; valid driver's license required.
• Bachelor’s degree or higher preferred.
• 3-4 years of cash handling or financial service experience.
• 2+ years of demonstrated successful sales experience.
• 4-5 years of relevant job experience.
• Bilingual language skills.

Mansioni

• Build and maintain relationships with clients and partners.
• Train and coach a successful team under Banking Center leadership.
• Communicate effectively to motivate others and address needs and concerns.
• Perform detailed work quickly, accurately, and within guidelines.
• Maintain guidelines, structure, and established policies while collaborating with others.

Conoscenze

Cash handling

Sales experience

Communication

Bilingual

Team leadership

Multitasking

Digital banking knowledge

Self-motivation

Problem solving

Decision making

Formazione

Associate’s degree or equivalent

Bachelor’s degree or higher

Driver’s license

Descrizione del lavoro

It starts with our culture ...

Common sense has never been common.

If it were, the world would be a different place. Things would run smoothly and on time. People would do what they say and say what they do. Everything would be fair, without all the small talk. And banks would only sell you what you need. When a banker looked at a client, they wouldn’t just see a number, they’d see a dad or a mom or a graduate or a business owner. Our Bankers understand the complexities of people’s lives and offer simple solutions.

That's the basics of Relationships. Fairness. Simplicity®

When you choose our Company, you have an opportunity to make an impact beyond the walls of our buildings.

We have a long-standing commitment to Equity, Diversity and Inclusion. Through our banking relationships, investing, grants, and volunteerism, NBH Bank promotes the growth, revitalization and sustainability of the communities we serve. We believe that these are important elements in building and sustaining a successful organization and a positive, results-driven culture. We strive for all of our associates to feel welcome and empowered at work.

This type of position is ideal for someone looking to build a career in finance. We will provide you training and coaching throughout your onboarding experience, as well as on the job. As you demonstrate success, there will be opportunities for advancement within our organization.

As an Assistant Banking Center Manager, you will:

• Work with and through others, building and maintaining relationships.
• Train and coach a successful team utilizing strong decision-making skills under the input from Banking Center leadership.
• Operate as an effective communicator, who is able to stimulate and motivate others while being aware of and responsive to their needs and concerns.
• Perform in a role that has detailed work as a major focus of the job, and those details need to be handled quickly, correctly, and efficiently and working within established guidelines.
• Be an active participant in maintaining guidelines, structure, and established policies as you work with and for others.

As an Assistant Banking Center Manager, you will have an opportunity to meet and provide exceptional service to a diverse audience. This will include responsibility for a variety of tasks including developing relationships with business partners and clients, introducing clients to new products, services and digital solutions. You will be responsible for demonstrating a strong knowledge of diverse deposit products and services. Additionally, Assistant Banking Center Managers are expected to assist other departments as needed, build a great rapport with clients and fellow associates, while treating others with respect and consideration regardless of their status or position.

All associates are expected to maintain current knowledge and consistent compliance with regulations, bank policies, procedures, safety and operation guideline requirements related to the position, including but not limited to Bank Secrecy Act (BSA) and Office of Foreign Assets Control (OFAC) requirements.

Minimum Requirements:

• Associate’s degree or equivalent; equivalent experience considered
• Driving may be required with this position. Applicants must have a valid driver's license (may not be learner’s, restricted or "to and from work" license) and driving history that meets the Bank’s driver standards. This information will be verified in a Motor Vehicle Report.

Desired Skills:

• Bachelor’s Degree or higher
• 3-4 years of cash handling or financial service experience
• 2+ Years of demonstrated successful sales experience
• 4-5 years of relevant job experience
• Bilingual language skills
• Passionate and motivated self-starter
• A passion for educating clients on banking products and digital technologies available at the bank
• Strong work ethic and ability to complete work accurately
• Ability to think logically in order to analyze situations and make sound decisions
• Ability to handle multiple tasks simultaneously
• Capacity to work with multiple computer and software systems
• Ability to calculate figures and amounts such as cash back and percentages

Work Environment:

We are a culture that believes that people are our greatest asset and are at the heart of everything we do. We take pride in bringing clarity and simplicity to our associates (employees) and clients. Our decisions are made efficiently, fairly and locally. Our success is directly tied to the communities we serve.

It is equally important for us to look through the lens of our applicants and associates to identify their individual needs. As such, we want to share the following:

• We are committed to our core value of meritocracy and supporting our associates in growing within their role
• When completing certain tasks, an associate may need to be able to grasp, push, pull, lift, bend, raise and hold hands and arms overhead.
• Must be able to work overtime to the extent necessary (typically no more than 5%).
• Flexible scheduling

Incentive and Benefits:

This role is eligible to participate in a scorecard-based incentive plan, which can significantly increase your overall compensation. Incentives are earned quarterly based on the associate’s performance against the defined metrics as outlined in the score card.

In addition to your financial compensation, we also offer a generous benefits package that includes insurance, 401k, an associate stock purchase program, paid time off, associate banking perks. For more information about the benefits offered .

If this is what you believe in, then you’re definitely right for us. Consider making an investment in us, so that we may invest in you and your bright future.