Bank Branch Manager

AppleOne Employment Services; Corte Madera (CA); On-site; USD 110,000 - 160,000; Full time

Benefits offered by this job

Major medical

Dental

Vision

401k

Job summary

AppleOne Employment Services is seeking an experienced Bank Branch Manager for Corte Madera, CA. This in‑office role oversees operations, deposits growth, customer service, staff leadership, and regulatory compliance, with a strong emphasis on community engagement and employee development.

The ideal candidate has extensive branch banking background, proven leadership, and the ability to mentor a team while driving branch growth and service excellence in a local market.

Qualifications

• Manage branch operations, audits, compliance, reporting, security, and daily service delivery.
• Lead sales strategies focused on deposit growth, new accounts, customer retention, referrals, and cross‑selling.
• Supervise, train, coach, schedule, and evaluate branch employees.
• Resolve complex business and consumer account servicing issues while maintaining a high‑quality customer experience.
• Proven sales ability with documented branch growth and relationship‑building success.
• Experience hiring, training, coaching, developing, and managing employee performance.
• Strong knowledge of branch operations, banking policies, customer service standards, and state and federal banking regulations.
• Excellent interpersonal, verbal, and written communication skills.
• Strong leadership, team‑building, problem‑solving, and customer service skills.
• Proficiency with Microsoft Word, Excel, Outlook, and banking systems.
• Active involvement in business‑related local community organizations, such as a Chamber of Commerce, Rotary, or similar groups.
• Current California driver’s license and access to a vehicle with appropriate insurance coverage for business‑related travel.
• Ability to manage at least 2 branch employees and provide ongoing operational guidance and staff development.

Responsibilities

• Manage daily branch operations, including customer service, staffing, sales performance, compliance, security, and operational quality control.
• Lead, coach, train, and develop branch employees through one‑on‑one meetings, performance management, career development, and ongoing feedback.
• Drive core deposit growth, customer retention, cross‑selling, referrals, and new account development through effective sales strategies and local market outreach.
• Monitor branch performance, trends, expenses, audits, daily reports, overdrafts, exceptions, and operational metrics to ensure profitability and compliance.
• Resolve complex consumer and business account issues while modeling a customer‑first service culture and coaching staff on service excellence.
• Build community relationships through professional, civic, and business organizations while supporting community reinvestment activities and volunteer participation.
• Minimum of 7 years of experience in a branch banking environment.
• Minimum of 5 years of branch management experience.
• Minimum of 3 years of experience managing complex business and consumer accounts.

Skills

Branch operations

Sales leadership

Customer service

Compliance

Team development

Leadership

Communication skills

Tools

Microsoft Word

Excel

Outlook

Banking systems

Job description

Job Summary

We are seeking an experienced Bank Branch Manager for a direct hire opportunity in Corte Madera, CA. This management-level role is ideal for a banking professional with a strong background in branch operations, sales leadership, customer service, compliance, and team development.

The Bank Branch Manager will oversee the daily administration and performance of a full-service branch, including operations, deposit growth, client retention, staff leadership, security, and regulatory compliance. This is an in-office role with strong visibility, community involvement, and the opportunity to lead a customer-focused branch team.

This opportunity offers a professional banking environment with supportive leadership, a team-oriented culture, and a strong focus on employee development, coaching, service excellence, and community engagement. The successful candidate will have the ability to build relationships, drive branch growth, mentor employees, and represent the branch as a trusted resource in the local business community.

Key Responsibilities

• Manage daily branch operations, including customer service, staffing, sales performance, compliance, security, and operational quality control.
• Lead, coach, train, and develop branch employees through one‑on‑one meetings, performance management, career development, and ongoing feedback.
• Drive core deposit growth, customer retention, cross‑selling, referrals, and new account development through effective sales strategies and local market outreach.
• Monitor branch performance, trends, expenses, audits, daily reports, overdrafts, exceptions, and operational metrics to ensure profitability and compliance.
• Resolve complex consumer and business account issues while modeling a customer‑first service culture and coaching staff on service excellence.
• Build community relationships through professional, civic, and business organizations while supporting community reinvestment activities and volunteer participation.
• Minimum of 7 years of experience in a branch banking environment.
• Minimum of 5 years of branch management experience.
• Minimum of 3 years of experience managing complex business and consumer accounts.

Required Qualifications and Skills

• Manage branch operations, audits, compliance, reporting, security, and daily service delivery.
• Lead sales strategies focused on deposit growth, new accounts, customer retention, referrals, and cross‑selling.
• Supervise, train, coach, schedule, and evaluate branch employees.
• Resolve complex business and consumer account servicing issues while maintaining a high‑quality customer experience.
• Proven sales ability with documented branch growth and relationship‑building success.
• Experience hiring, training, coaching, developing, and managing employee performance.
• Strong knowledge of branch operations, banking policies, customer service standards, and state and federal banking regulations.
• Excellent interpersonal, verbal, and written communication skills.
• Strong leadership, team‑building, problem‑solving, and customer service skills.
• Proficiency with Microsoft Word, Excel, Outlook, and banking systems.
• Active involvement in business‑related local community organizations, such as a Chamber of Commerce, Rotary, or similar groups.
• Current California driver’s license and access to a vehicle with appropriate insurance coverage for business‑related travel.
• Ability to manage at least 2 branch employees and provide ongoing operational guidance and staff development.

Preferred Qualifications

• Notary Public certification preferred.
• Experience developing local business relationships and community banking partnerships preferred.
• Familiarity with CRA programs, community volunteer activities, and local market outreach preferred.

Equal Opportunity Employer / Disabled / Protected Veterans

The Know Your Rights poster is available here: https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf

The pay transparency policy is available here: https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf

For temporary assignments lasting 13 weeks or longer, AppleOne is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.

We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.

AppleOne participates in the E‑Verify program in certain locations as required by law. Learn more about the E‑Verify program. https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf

We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment‑qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.