Branch Manager – Retail Banking

AppleOne Employment Services; Hayward (CA); On-site; USD 75,000 - 108,000; Full time

Benefits offered by this job

Major medical

Dental coverage

Vision coverage

401(k) plan

Job summary

AppleOne Employment Services in Hayward, CA seeks an experienced Branch Manager – Retail Banking to lead a full-service branch, grow deposits and revenue, strengthen customer relationships, and maintain a culture of compliance. This role offers the opportunity to guide a visible community-focused branch and partner with local businesses to make a measurable impact on branch performance.

The ideal candidate thrives in a professional banking environment that values leadership, employee

Qualifications

• Lead a full-service retail banking branch with responsibility for operations, sales, service, staffing and compliance.
• Manage deposit growth, new accounts, referrals, customer relationships, and business development.
• Coach and develop branch staff to meet performance goals and deliver strong customer service.

Responsibilities

• Lead daily branch operations, including sales, service, staffing, compliance, cash management, security, and risk controls.
• Coach, develop, schedule, and evaluate branch employees to support individual and branch performance goals.
• Drive new account growth, deposit growth, referrals, cross-selling activity, and business-development results.
• Monitor sales performance, KPI, audit readiness, and operational controls.
• Build and maintain relationships with customers, local businesses, community partners, and internal departments.
• Resolve escalated customer concerns professionally while ensuring a positive customer experience.

Job description

Job Summary

We are seeking an experienced Branch Manager – Retail Banking for a direct-hire opportunity leading a full-service banking branch in Hayward, CA. This role is ideal for a proven retail banking leader who can build high-performing teams, grow deposits and revenue, strengthen customer relationships, and maintain a strong culture of compliance and operational excellence. This position offers the opportunity to lead a visible community-focused branch, partner with local businesses, and make a measurable impact on branch performance. The right candidate will thrive in a professional banking environment that values strong leadership, employee development, teamwork, customer service, and long-term relationship building.

Key Responsibilities

• Lead daily branch operations, including sales, service, staffing, compliance, cash management, security, and risk controls.
• Coach, develop, schedule, and evaluate branch employees to support individual and branch performance goals.
• Drive new account growth, deposit growth, referrals, cross-selling activity, and business-development results.
• Monitor sales performance, key performance indicators, audit readiness, and operational controls.
• Build and maintain relationships with customers, local businesses, community partners, and internal departments.
• Resolve escalated customer concerns professionally while ensuring a positive customer experience.

Compensation and Benefits

• Salary: $74,880 to $107,525 annually, depending on experience.
• Job Type: Direct hire.

Required Qualifications and Skills

• Lead a full-service retail banking branch with responsibility for operations, sales, service, staffing, and compliance.
• Manage deposit growth, new accounts, referrals, customer relationships, and business-development initiatives.
• Coach and develop branch employees to meet performance goals and deliver strong customer service.
• Maintain audit readiness, internal controls, operational standards, and regulatory compliance.
• More than four years of banking and supervisory experience required.
• Current or recent retail banking Branch Manager experience required.
• Demonstrated success meeting sales goals, KPIs, deposit growth, and business-development objectives.
• Experience coaching employees, managing performance, and developing branch teams.
• Strong knowledge of branch operations, internal controls, audits, cash handling, security, and banking compliance.
• Understanding of consumer banking and business banking products and services.
• Proficiency with core banking systems and Microsoft Office.
• Strong leadership, communication, judgment, problem-solving, and customer service skills.
• Stable employment history and established ties to the surrounding business community.

Preferred Qualifications

• Prior success building relationships with local businesses, community organizations, and professional networks.
• Experience partnering with internal banking teams to deliver lending, deposit, treasury, or other financial solutions.
• Strong record of improving branch performance, employee engagement, customer retention, and operational audit results.

Equal Opportunity Employer / Disabled / Protected Veterans

The Know Your Rights poster is available here: https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf

The pay transparency policy is available here: https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf

For temporary assignments lasting 13 weeks or longer, AppleOne is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.

We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.

AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program. https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf

We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.