Branch Manager- Hayward

AppleOne Employment Services; Hayward (CA); On-site; USD 75,000 - 108,000; Full time

Job summary

AppleOne Employment Services in Hayward, CA seeks an experienced Branch Manager for a direct-hire role in a full-service banking and consumer lending environment. You will oversee daily branch operations, lead a high-performing team, drive deposit growth, strengthen customer relationships, ensure tight regulatory compliance, and elevate customer experience.

This leadership position requires strategic coaching, performance management, and community engagement to build a positive branch culture

Qualifications

• Minimum 7 years of experience in a branch banking environment.
• Minimum 5 years of branch management experience.
• Minimum 3 years managing complex business and consumer accounts.
• Proven sales ability with documented branch growth results.
• Strong knowledge of branch banking operations, customer service standards, and deposit products.

Responsibilities

• Manage the daily operations of a full-service bank branch, including staffing, customer service, sales performance, compliance, security, and overall branch administration.
• Lead, coach, train, and develop branch employees through regular one-on-one meetings, performance feedback, sales coaching, and career development conversations.
• Drive branch growth through sales strategies, deposit growth initiatives, outbound calling, relationship building, cross-selling, and community networking.
• Monitor branch performance, profitability, transaction trends, expenses, audit readiness, and operational quality controls to ensure alignment with bank policies and goals.
• Resolve complex customer service issues, support business and consumer account needs, and maintain a welcoming, customer-first branch environment.
• Participate in community and business organizations while supporting CRA-related activities and local relationship-building efforts.

Skills

Branch leadership

Sales leadership

Customer service

Regulatory compliance

Team development

Communication

Microsoft Office

Banking software

Tools

Banking software

MS Office

Job description

Job Summary

We are seeking an experienced Branch Manager- Hayward for a direct hire opportunity with a full-service banking and consumer lending environment in Hayward, CA. This role is ideal for a proven branch leader who can drive deposit growth, strengthen customer relationships, develop a high-performing team, and ensure strong operational and compliance standards. The Branch Manager will oversee daily branch administration, sales leadership, client service, team development, security, and regulatory compliance. This is a visible leadership role with the opportunity to make a direct impact on branch profitability, customer experience, employee engagement, and community relationships. This opportunity offers a professional, team-oriented environment where leadership, coaching, accountability, and customer-first service are highly valued. The right candidate will enjoy working with supportive regional leadership, building a strong local presence, developing employees, and creating a positive branch culture focused on service, growth, and operational excellence.

Key Responsibilities

• Manage the daily operations of a full-service bank branch, including staffing, customer service, sales performance, compliance, security, and overall branch administration.
• Lead, coach, train, and develop branch employees through regular one-on-one meetings, performance feedback, sales coaching, and career development conversations.
• Drive branch growth through sales strategies, deposit growth initiatives, outbound calling, relationship building, cross-selling, and community networking.
• Monitor branch performance, profitability, transaction trends, expenses, audit readiness, and operational quality controls to ensure alignment with bank policies and goals.
• Resolve complex customer service issues, support business and consumer account needs, and maintain a welcoming, customer-first branch environment.
• Participate in community and business organizations while supporting CRA-related activities and local relationship-building efforts.

Compensation and Benefits

• Salary range: $74,880 to $107,525 per year.
• Direct hire opportunity.
• Location: Hayward, CA.
• Work arrangement: In-office role.
• Schedule flexibility may be required, including working beyond scheduled hours when needed.

Required Qualifications and Skills

• Manage full-service branch operations, staffing, sales, service, compliance, and profitability.
• Lead branch sales strategies focused on deposit growth, customer retention, referrals, and new account generation.
• Coach, train, develop, and performance-manage branch team members.
• Oversee operational controls, audit readiness, daily reports, approvals, overdraft decisions, and adherence to banking regulations.
• Minimum of 7 years of experience in a branch banking environment.
• Minimum of 5 years of branch management experience.
• Minimum of 3 years of experience managing complex business and consumer accounts.
• Proven sales ability with documented branch growth results.
• Strong knowledge of branch banking operations, customer service standards, deposit products, and sales processes.
• Experience hiring, training, coaching, developing, scheduling, and managing employee performance.
• Ability to lead a team, build strong customer relationships, and create a positive service-focused branch culture.
• Excellent interpersonal, verbal, and written communication skills.
• Active involvement in local business or community organizations, such as a Chamber of Commerce, Rotary, or similar group.
• Proficiency with Microsoft Word, Excel, Outlook, and banking software programs.
• Ability to multi-task in a fast-paced branch environment.
• Current California driver's license and access to a vehicle with appropriate insurance coverage for business-related driving.
• Ability to work independently, in office, and with minimal supervision.

Preferred Qualifications

• Notary Public preferred.
• Experience supporting CRA-related community activities.
• Established local business or community relationships in the Hayward, CA market preferred.

Equal Opportunity Employer / Disabled / Protected Veterans

The Know Your Rights poster is available here: https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf

The pay transparency policy is available here: https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf

For temporary assignments lasting 13 weeks or longer, AppleOne is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.

We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.

AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program. https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf

We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.