Bakery Shift Lead & Guest Experience Leader

Nothing Bundt Cakes; Greenwood (IN); On-site; USD 42,000 - 54,000; Full time

Job summary

Nothing Bundt Cakes in West Lafayette is seeking a Shift Lead / Manager On Duty to partner with the Bakery Manager in delivering exceptional guest experiences and high-quality cakes. This role emphasizes team leadership, daily operations, and adherence to NbC standards to drive sales and profitability.

The ideal candidate demonstrates guest focus, coaching, and reliability while maintaining brand culture. Expect a dynamic environment with responsibilities spanning service, production, scheduling

Qualifications

• Unwavering guest focus and strong interpersonal skills.
• Ability to delegate tasks and manage performance.
• Highly organized and resourceful with multiple priorities.
• Strong problem-solving skills and proactive decision-making.
• Learning agility and desire to grow.

Responsibilities

• Prioritize guest experience and model engagement.
• Lead bakery staff with the Bakery Manager and oversee daily operations.
• Recruit, train, and provide feedback to team members.
• Ensure product quality, cleanliness and safety standards.
• Assist in scheduling, inventory and simple accounting tasks.
• Open/close bakery and handle cash procedures.
• Support local marketing events and community presence.
• Maintain knowledge of all bakery roles and duties.

Skills

Guest focus

Delegation

Organization

Problem-solving

Learning agility

Education

High school diploma or GED

Post-secondary education a plus

Tools

Microsoft Word

Excel

Outlook

Job description

Nothing Bundt Cakes in West Lafayette is seeking a Shift Lead / Manager On Duty to partner with the Bakery Manager in delivering exceptional guest experiences and high-quality cakes. This role emphasizes team leadership, daily operations, and adherence to NbC standards to drive sales and profitability.

The ideal candidate demonstrates guest focus, coaching, and reliability while maintaining brand culture. Expect a dynamic environment with responsibilities spanning service, production, scheduling