Shift Lead — Lead Bakery Team & Delight Guests

Nothing Bundt Cakes; Westerville (OH); On-site; USD 28,000 - 38,000; Full time

Job summary

Nothing Bundt Cakes in Westerville is seeking a Shift Leader to support the Assistant Bakery Manager and Bakery Manager in delivering high-quality cakes and an exceptional guest experience. You will help lead the team, drive sales, and ensure daily operations meet NbC standards.

The role emphasizes coaching, training, and maintaining NbC culture while collaborating with management to promote a welcoming, high-performance bakery environment.

Qualifications

• High school diploma or GED; post-secondary education is a plus.
• 1-3 years of guest-facing experience in a retail, restaurant or food service environment, preferably in a lead role with progressive managerial responsibilities.
• Demonstrated success creating a superior guest experience and coaching others to do the same, training new team members, directing the work of others, and achieving productivity goals.
• Basic proficiency in Microsoft Word, Excel and Outlook, with comfort in learning new technologies.

Responsibilities

• Lead and coach team to deliver high-quality cakes and guest experience.
• Collaborate with bakery managers to drive sales and profitability.
• Ensure daily bakery operations comply with NbC standards.
• Promote NbC culture and core values to staff and guests.

Skills

Guest-facing experience

Leadership

Coaching others

Training new team members

Microsoft Word

Excel

Outlook

Education

High school diploma or GED

Post-secondary education a plus

Tools

Microsoft Word

Excel

Outlook

Job description

Nothing Bundt Cakes in Westerville is seeking a Shift Leader to support the Assistant Bakery Manager and Bakery Manager in delivering high-quality cakes and an exceptional guest experience. You will help lead the team, drive sales, and ensure daily operations meet NbC standards.

The role emphasizes coaching, training, and maintaining NbC culture while collaborating with management to promote a welcoming, high-performance bakery environment.