Bakery Operations Leader in Training

Insomnia Cookies; San Jose (CA); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Market competitive hourly pay

Store bonus eligibility

Benefits from day 1

$25 monthly cellphone stipend

Pet insurance

Vacation + personal days

Growth opportunities

Team environment

Free cookies with every shift

Job summary

Insomnia Cookies is hiring for a full-time Store Manager in Training (MIT) at our Dallas store. You will work with the Store Ops Manager to build a skilled team, deliver outstanding guest experiences, and manage staffing, inventory, and bakery operations.

This role offers leadership development, hands-on bakery exposure, coaching opportunities, and a pathway to run your own Insomnia bakery in the future. Expect an energetic, guest-focused, team-driven environment with comprehensive benefits.

Qualifications

• 1+ year of leadership experience in retail, restaurant, hospitality, or another customer-focused environment.
• Experience coaching, motivating, and developing hourly team members.
• Strong communication, organization, and problem-solving skills.
• Ability to thrive in a fast-paced, team-oriented environment.
• Hands-on leadership style and willingness to jump into any bakery role when needed.
• Strong attention to detail and ability to manage multiple operational priorities.

Responsibilities

• Perform as Manager-on-Duty during scheduled shifts when Store Ops Manager is not present.
• Supervise, train and coach 2-5 team members engaged in both cookie sales and customer deliveries.
• Lead new hourly staff onboarding and initial training.
• Conduct initial interviews for potential new hires in the manager’s absence.
• Support Store Ops Manager with ordering, inventory control and scheduling.
• Hold staff accountable to Insomnia Cookies’ standards (baking, uniform, company policies, etc.).
• Upselling and overall customer service excellence.

Skills

Leadership

Coaching

Communication

Problem-solving

Multi-tasking

Attention to detail

Guest experience

Team development

Staff training

Tools

POS systems

Job description

Insomnia Cookies is hiring for a full-time Store Manager in Training (MIT) at our Dallas store. You will work with the Store Ops Manager to build a skilled team, deliver outstanding guest experiences, and manage staffing, inventory, and bakery operations.

This role offers leadership development, hands-on bakery exposure, coaching opportunities, and a pathway to run your own Insomnia bakery in the future. Expect an energetic, guest-focused, team-driven environment with comprehensive benefits.