Store Manager in Training — Lead, Upsell & Delight Guests

Insomnia-Cookies; Dallas (TX); On-site; USD 42,981,000 - 63,039,000; Full time

Benefits offered by this job

Hourly pay

End of period bonus

Benefits from day 1

Cellphone stipend

Paid vacation + personal days

Growth opportunities

Team environment

Free cookies per shift

Job summary

Insomnia Cookies is hiring a full-time Store Manager in Training (MIT) for the Dallas store. The MIT will supervise 2–5 team members, lead onboarding, and conduct initial interviews when the manager is unavailable.

You will assist with ordering, inventory control, and scheduling while upholding brand standards. You must have at least 1 year of supervisory experience in a restaurant or retail setting, POS systems familiarity, and be eligible to work in the United States.

Qualifications

• 1+ year of supervisory experience in a restaurant or retail setting.
• Experience conducting in-person interviews of hourly staff.
• POS systems experience.
• Proficiency with MS Office and Word.
• Experience with an Applicant Tracking System.

Responsibilities

• Act as Manager-on-Duty during scheduled shifts when the Store Ops Manager is not present.
• Supervise, train, and coach 2-5 team members in cookie sales and deliveries.
• Lead onboarding and initial training for new hourly staff.
• Amid absence, conduct initial interviews for new hires (Cookie Crew, Shift Leaders, Delivery Drivers).
• Support ordering, inventory control, and staff scheduling with the Store Ops Manager.
• Ensure staff adhere to standards (baking, uniform, policies).
• Upsell and deliver exceptional customer service.

Skills

Supervisory experience

Interviewing hourly staff

POS systems

MS Office/Word

Applicant Tracking System

Flexible schedule (4-5 days)

Job description

Insomnia Cookies is hiring a full-time Store Manager in Training (MIT) for the Dallas store. The MIT will supervise 2–5 team members, lead onboarding, and conduct initial interviews when the manager is unavailable.

You will assist with ordering, inventory control, and scheduling while upholding brand standards. You must have at least 1 year of supervisory experience in a restaurant or retail setting, POS systems familiarity, and be eligible to work in the United States.