Bakery Operations Leader in Training — Free Cookies on Shift

Insomnia Cookies; Richardson (TX); On-site; USD 2,480,000 - 3,857,000; Full time

Benefits offered by this job

Market competitive hourly pay

End of period store bonus

Benefits from day 1

$25 monthly cellphone stipend

Vacation + personal days

Job summary

Insomnia Cookies is actively hiring for a full-time hourly Store Manager in Training (MIT) at our Richardson, TX store. You’ll work with the Bakery Operations Manager to build an energized, well-trained team and deliver unforgettable guest experiences in a fast-paced bakery environment.

This MIT role teaches the business, develops leadership skills, and prepares you to run an Insomnia bakery of your own, with growth opportunities and competitive benefits.

Qualifications

• 1+ year of leadership experience in retail, restaurant, hospitality, or another customer-focused environment.
• Experience coaching, motivating, and developing hourly team members.
• Strong communication, organization, and problem-solving skills.
• Ability to thrive in a fast-paced, team-oriented environment.
• Hands-on leadership style and willingness to jump into any bakery role when needed.
• Strong attention to detail and ability to manage multiple operational priorities.
• Passion for delivering exceptional guest experiences and building great teams.
• Must be 18 years of age or older.
• Ability to obtain any required food safety certifications applicable to the location.

Responsibilities

• Lead day-to-day bakery operations and deliver an exceptional guest experience.
• Lead the bakery independently when the BOM is away, keeping the team focused and operations running smoothly.
• Coach, motivate, and develop Shift Leaders and Cookie Crew members through real-time feedback, recognition, and support.
• Support recruiting, interviewing, onboarding, and training to build a strong, fully staffed team.
• Help create schedules and manage labor to meet the needs of the bakery and the business.
• Support ordering, inventory management, product rotation, and shrink control.
• Maintain high standards for product quality, food safety, cleanliness, speed of service, and overall bakery execution.
• Complete required operational and administrative tasks accurately and on time.
• Identify opportunities to improve bakery performance and partner with your BOM and Area leadership to put solutions into action.
• Help create a culture where team members know what’s expected, feel supported, and are accountable for delivering their best.
• Jump in wherever needed—from serving guests and baking cookies to supporting the team during our busiest hours.

Skills

Leadership

Coaching

Communication

Problem-solving

Fast-paced

Hands-on leadership

Attention to detail

Tools

POS systems

MS Office

Applicant Tracking System

Job description

Insomnia Cookies is actively hiring for a full-time hourly Store Manager in Training (MIT) at our Richardson, TX store. You’ll work with the Bakery Operations Manager to build an energized, well-trained team and deliver unforgettable guest experiences in a fast-paced bakery environment.

This MIT role teaches the business, develops leadership skills, and prepares you to run an Insomnia bakery of your own, with growth opportunities and competitive benefits.