Bakery Operations Assistant: Flexible Scheduling & Growth

Insomnia Cookies; Minneapolis (MN); On-site; USD 25,000 - 39,000; Full time

Benefits offered by this job

Competitive hourly pay

Early Wage Access

Flexible scheduling

Employee discount

Growth opportunities

Job summary

Insomnia Cookies is seeking an Assistant Bakery Operations Manager in Minneapolis to champion daily bakery operations, staff development, and guest experiences. You’ll partner with the Bakery Operations Manager to train a high-energy team and uphold quality, safety, and speed across all shifts.

You’ll step in when the BOM is away, lead during peak hours, support recruiting and scheduling, and drive improvements with area leadership.

Qualifications

• 1+ year of leadership experience in retail, restaurant, hospitality, or another customer-focused environment.
• Experience coaching, motivating, and developing hourly team members.
• Strong communication, organization, and problem-solving skills.
• Ability to thrive in a fast-paced, team-oriented environment.
• A hands-on leadership style and willingness to jump into any bakery role when needed.
• Strong attention to detail and ability to manage multiple operational priorities.
• Passion for delivering exceptional guest experiences and building great teams.
• Must be 18 years of age or older.
• Ability to obtain any required food safety certifications applicable to the location.
• Ability to perform the essential functions of the position with or without reasonable accommodation.

Responsibilities

• Partner with your BOM to lead day-to-day bakery operations and deliver an exceptional guest experience.
• Lead the bakery independently when the BOM is away, keeping the team focused and operations running smoothly.
• Coach, motivate, and develop Shift Leaders and Cookie Crew members through real-time feedback, recognition, and support.
• Support recruiting, interviewing, onboarding, and training to build a strong, fully staffed team.
• Help create schedules and manage labor to meet the needs of the bakery and the business.
• Support ordering, inventory management, product rotation, and shrink control.
• Maintain high standards for product quality, food safety, cleanliness, speed of service, and overall bakery execution.
• Complete required operational and administrative tasks accurately and on time.
• Identify opportunities to improve bakery performance and partner with your BOM and Area leadership to put solutions into action.
• Help create a culture where team members know what’s expected, feel supported, and are accountable for delivering their best.
• Jump in wherever needed—from serving guests and baking cookies to supporting the team during our busiest hours.

Skills

Leadership

Coaching

Communication

Organization

Problem-solving

Fast-paced environment

Hands-on leadership

Attention to detail

Guest experience

Age 18+

Food safety certifications

Job description

Insomnia Cookies is seeking an Assistant Bakery Operations Manager in Minneapolis to champion daily bakery operations, staff development, and guest experiences. You’ll partner with the Bakery Operations Manager to train a high-energy team and uphold quality, safety, and speed across all shifts.

You’ll step in when the BOM is away, lead during peak hours, support recruiting and scheduling, and drive improvements with area leadership.