Bakery Lead & Guest Experience Champion

Nothing Bundt Cakes; Darien (IL); On-site; USD 60,000 - 85,000; Full time

Job summary

Nothing Bundt Cakes in Darien, IL is seeking a Bakery Manager/Lead Operator to direct daily bakery operations, cake production, guest service and brand presentation.

You will lead a team, manage scheduling, training, payroll, inventory, and cost controls to drive sales and ensure high-quality cakes and a warm, welcoming environment for guests. Join our growing NbC family and help bring joy to the community.

Qualifications

• Leads guest-focused operations and staff training.
• Manages payroll, inventory, and cost controls.
• Develops weekly schedules and production plans.
• Ensures food safety and brand standards.
• Recruits and develops team for consistent service.

Responsibilities

• Directs team and day-to-day bakery operations to enhance guest experience.
• Oversees cake production, merchandising and brand presentation.
• Leads recruitment, training and performance coaching.
• Manages cash handling, banking deposits and administrative tasks.
• Controls inventory, labor and COGS to maximize profitability.
• Drives local marketing and community engagement.

Skills

Guest experience focus

People leadership

Communication skills

Operational oversight

Financial acumen

Education

High school diploma or GED

Post-secondary education is a plus

Tools

Microsoft Word

Excel

Outlook

Job description

Nothing Bundt Cakes in Darien, IL is seeking a Bakery Manager/Lead Operator to direct daily bakery operations, cake production, guest service and brand presentation.

You will lead a team, manage scheduling, training, payroll, inventory, and cost controls to drive sales and ensure high-quality cakes and a warm, welcoming environment for guests. Join our growing NbC family and help bring joy to the community.