Bakery & Deli Customer Experience Specialist

Kroger Co.; Magnolia (TX); On-site; USD 17,000 - 22,000; Full time

Job summary

Kroger Co. is hiring a Grocery Clerk in the Bakery/Deli to deliver outstanding customer service, prepare items to customer specifications, and maintain a clean, safe store environment.

You will assist the department manager in hitting sales goals, monitor quality standards, and stay informed about current ads and promotions to help customers find what they need. This role requires effective communication and basic math in a fast-paced, compliant setting.

Qualifications

• Customer service-focused role requiring friendly, helpful attitude.
• Good communication skills for interacting with customers and team members.
• Basic math for transactions and recipe measurements.
• Must obtain a current food handler permit after employment.

Responsibilities

• Grocery Clerk (Bakery/Deli) will prepare items per customer requests using proper bakery equipment.
• Offer product samples to help customers discover items.
• Inform customers of bakery/deli specials.
• Provide customers with fresh products ordered and ensure correct portion sizes.
• Recommend deli or bakery items to customers to meet their needs.
• Use bakery equipment according to company guidelines.
• Prepare foods according to temperature logs and follow cooking instructions.
• Label, stock and inventory department merchandise.
• Adhere to food safety regulations and safety procedures.
• Maintain temperatures in cases and coolers and keep logs up to date.
• Create an environment that makes customers feel welcome and appreciated.
• Notify management of accidents or unsafe conditions.

Skills

Customer service

Effective communication

Basic math

Food handler permit

Job description

Kroger Co. is hiring a Grocery Clerk in the Bakery/Deli to deliver outstanding customer service, prepare items to customer specifications, and maintain a clean, safe store environment.

You will assist the department manager in hitting sales goals, monitor quality standards, and stay informed about current ads and promotions to help customers find what they need. This role requires effective communication and basic math in a fast-paced, compliant setting.