B2B Sales Account manager support

AppleOne Employment Services; Memphis (TN); On-site; USD 36,000 - 37,000; Full time

Benefits offered by this job

Direct Hire

Job summary

AppleOne Employment Services in Memphis, TN seeks a B2B National Accounts Account Manager to oversee dealer relationships and national account programs. Educate contacts on pricing, products, and ordering options, and move opportunities toward active purchasing.

This 100% in‑office role emphasizes relationship building, proactive outreach by phone and email, and accurate order/data entry support with leadership visibility across national accounts.

Qualifications

• 3 to 5 years of experience in B2B account management or related roles.
• Strong communication to explain programs, pricing, and ordering options.
• Comfortable proactive outbound outreach without high-pressure selling.

Responsibilities

• Contact dealer locations to introduce programs, pricing, and purchasing options.
• Build relationships and serve as a resource for products, pricing, and orders.
• Conduct proactive outreach via phone, email, and other channels.
• Follow up with dealers to convert interest into active transactions.
• Assist with order requests, order entry, and data entry.
• Maintain ongoing communication to increase participation across the dealer network.

Skills

B2B account management

customer service

relationship building

outbound calls

Tools

CRM systems

ERP systems

Job description

Job Summary

A growing manufacturing organization is hiring a B2B National Accounts Account Manager for a newly created direct hire role in Memphis, TN. This position supports national account relationships by helping individual dealer locations understand available programs, products, corporate pricing, and ordering options. This is a strong opportunity for someone who enjoys B2B account management, customer service, relationship building, and proactive dealer outreach without the pressure of a high-volume cold calling environment. The role is ideal for a professional who can create awareness, build trust, answer questions, and help convert existing national account opportunities into active purchasing relationships. The position offers a collaborative, in-office environment with direct visibility to leadership involved in national accounts, sales, pricing, and dealer relationships. This is a great fit for someone who values supportive teamwork, clear business goals, and the opportunity to help shape a new role with long-term impact.

Key Responsibilities

• Contact dealer locations associated with assigned national accounts to introduce the company program, products, services, corporate pricing, and purchasing options.
• Build relationships with dealer contacts and serve as a reliable resource for questions related to products, pricing, orders, programs, and services.
• Conduct proactive outreach through phone, email, e-commerce initiatives, direct mail, and other communication channels.
• Follow up with interested dealers who have not yet begun purchasing and help move them toward active transactions.
• Assist with order requests, order entry, account data entry, and related transactional support.
• Maintain ongoing communication with active accounts to increase participation and purchasing activity across the dealer network.

Compensation and Benefits

• Compensation: $26 to $27 per hour.
• Employment Type: Direct Hire.
• Schedule: Monday through Friday, 8:00 AM to 5:00 PM.
• Work Environment: 100% in-office.
• Location: Memphis, TN.
• Travel: Occasional travel may be required.
• Target Hire Timeline: Ideally within the next 30 days.

Required Qualifications and Skills

• Manage B2B national account dealer outreach and relationship development.
• Educate dealer locations on available products, programs, pricing, and ordering processes.
• Support transactional sales activity, order management, and account follow-up.
• Help increase dealer engagement and purchasing activity within an established national account network.
• 3 to 5 years of experience in B2B account management, sales support, customer service, inside sales, dealer support, or a related role.
• Strong communication skills with the ability to explain programs, pricing, products, and ordering options clearly and professionally.
• Comfortable making proactive outbound calls and follow-ups without using a high-pressure sales approach.
• Strong customer service mindset with the ability to build trust and maintain positive business relationships.
• Organized and detail-oriented, with the ability to manage account information, order details, follow-ups, and data entry accurately.
• Ability to work effectively in a 100% in-office, team-oriented environment.
• Professional, dependable, and motivated to help grow participation within existing business relationships.

Preferred Qualifications

• Experience supporting dealer networks, distributors, national accounts, retail partners, or multi-location business accounts.
• Experience in manufacturing, building products, window coverings, home improvement, wholesale distribution, or a related industry.
• Familiarity with order entry, e-commerce support, CRM systems, ERP systems, or account management tools.
• Prior experience balancing customer service, sales support, and account development responsibilities.

Equal Opportunity Employer / Disabled / Protected Veterans

The Know Your Rights poster is available here: https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf

The pay transparency policy is available here: https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf

For temporary assignments lasting 13 weeks or longer, AppleOne is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.

We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.

AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.

We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.