Sales Manager

AppleOne Employment Services; Buffalo (NY); On-site; USD 64,000 - 86,000; Full time

Benefits offered by this job

Annual bonus

Onsite in Buffalo, NY

Job summary

AppleOne Employment Services in Buffalo, NY is seeking a Sales Manager for a full-time, onsite role. You will oversee daily sales operations, support established accounts, respond to inquiries, prepare quotes, and help ensure timely, professional service in a stable distribution environment.

The position emphasizes relationship management, team leadership, and high-quality customer service with no cold calling or commission-based pressure, offering a clear path to impact sales processes and

Qualifications

• Manage sales operations, customer service workflows, quotes, and account support.
• Lead and support sales staff while maintaining customer relationships.
• Coordinate with internal departments to ensure order fulfillment.
• Maintain accurate sales records and customer communications.
• Experience in sales management or account management.
• Strong customer service, relationship-building, and communication.
• Proficiency with Microsoft Office (Outlook, Excel, Word).
• Ability to manage multiple priorities in a fast-paced environment.
• Strong organizational, problem-solving, and follow-through skills.
• Attention to detail and accuracy.
• Collaborate with customers, vendors, and team members.

Responsibilities

• Manage daily sales operations, customer service activity, inbound inquiries, quote requests, and order support.
• Build and maintain strong relationships with customers, vendors, and internal teams.
• Prepare, review, and follow up on customer quotes; assist pricing and product questions.
• Coordinate with internal departments to ensure accurate order processing and timely fulfillment.
• Monitor sales activity, customer satisfaction, account performance, and opportunities to improve service.
• Lead, mentor, and support sales staff to promote a customer-first environment.

Skills

Sales leadership

Customer service

Relationship building

Account management

Communication skills

Organizational skills

Problem solving

Team leadership

Multi-tasking

Attention to detail

Collaboration

Tools

Microsoft Office

Outlook

Excel

Word

CRM software

ERP software

Job description

Job Summary

We are seeking a Sales Manager for a full-time, onsite direct hire opportunity in Buffalo, NY with a stable, customer-focused distribution company. This role is ideal for a sales professional who enjoys relationship management, account support, team leadership, and high-quality customer service without cold calling or commission-based sales pressure.

As the Sales Manager, you will oversee day-to-day sales operations, support established customer accounts, respond to inbound inquiries, prepare quotes, and help ensure customers receive accurate, timely, and professional service. This is a strong opportunity to join a consistent, team-oriented environment with supportive leadership, long-standing customer relationships, steady business activity, and the opportunity to make a visible impact on sales processes and customer satisfaction.

Key Responsibilities

• Manage daily sales operations, customer service activity, inbound inquiries, quote requests, and order support.
• Build and maintain strong relationships with established customers, vendors, and internal team members.
• Prepare, review, and follow up on customer quotes while supporting pricing, availability, and product questions.
• Coordinate with internal departments to help ensure accurate order processing and timely fulfillment.
• Monitor sales activity, customer satisfaction, account performance, and opportunities to improve service delivery.
• Lead, mentor, and support sales staff while promoting a professional, customer-first sales environment.

Compensation and Benefits

• Salary: Starting at $75,000 per year, depending on experience.
• Schedule: Monday through Friday, 8:00 AM to 4:30 PM.
• Work arrangement: Onsite only in Buffalo, NY.
• Employment type: Full-time, direct hire.
• Bonus: Opportunity for annual performance-based bonus consideration based on individual contribution and company results.
• Sales structure: No cold calling, no outbound prospecting, and no commission-based sales pressure.

Required Qualifications and Skills

• Manage sales operations, customer service workflows, quote follow-up, and account support.
• Lead and support sales staff while maintaining strong customer relationships.
• Coordinate with internal departments to support accurate order fulfillment and customer satisfaction.
• Maintain accurate sales records, account details, and customer communication.
• Previous sales management, sales leadership, or account management experience.
• Strong customer service, relationship-building, and account support skills.
• Excellent verbal and written communication abilities, including professional telephone etiquette.
• Proficiency with Microsoft Office applications, including Outlook, Excel, and Word.
• Ability to manage multiple priorities in a fast-paced, customer-focused environment.
• Strong organizational, problem-solving, and follow-through skills.
• High attention to detail and accuracy.
• Ability to work collaboratively with customers, vendors, and team members.

Preferred Qualifications

• Experience in industrial, wholesale, manufacturing, or distribution environments.
• Knowledge of inventory management and order processing systems.
• Experience using ERP or CRM software.
• Understanding of pricing, quoting, and margin management.
• Experience managing high-volume customer accounts.
• Proven ability to develop, improve, and streamline sales processes.
• Supervisory or team leadership experience.
• Strong analytical skills and reporting experience.

Equal Opportunity Employer / Disabled / Protected Veterans

The Know Your Rights poster is available here: https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf

The pay transparency policy is available here: https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf

For temporary assignments lasting 13 weeks or longer, AppleOne is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.

We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.

AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program: https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf

We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.