B2B Sales & Account Manager

Workstream; Middletown (CT); On-site; USD 42,000 - 60,000; Full time

Job summary

Ace Hardware in Middletown, CT is seeking a full-time B2B salesperson to provide excellent customer service, identify client needs, present solutions, and help meet sales quotas. You may work in-store and in the field to supplement service, with pay commensurate with experience and strong retail/B2B sales background.

Responsibilities include managing accounts, coordinating with customers by phone, quoting, and assisting in the delivery process.

Qualifications

• Proven work experience as a Salesperson, Retail Sales Representative, Sales Associate or similar role.
• Understanding of the retail sales process.
• Familiarity with consumer behavior principles.
• Knowledge of inventory stocking procedures.
• Basic math skills.
• Excellent communication skills, capable of building trusting relationships.
• Ability to perform in fast-paced environment.
• Flexibility to work various shifts.
• Fill customer propane tanks.

Responsibilities

• Manages accounts and nurtures business relationships.
• Coordinating with customers over the phone.
• Coordinating with current B2B staff to deliver excellent service.
• Managing reporting documents and updating whenever necessary.
• On-site meetings with B2B customers.
• Quoting, taking orders, assist in the delivery process if necessary.
• Travel between store locations as necessary.
• Greet and direct customers.
• Provide accurate information (e.g. product features, pricing and after-sales services).
• Answer customers' questions about specific products/services.
• Conduct price and feature comparisons to facilitate purchasing.
• Cross-sell products.
• Ensure racks are fully stocked.
• Coordinate with the Retail Sales Representatives team to provide excellent customer service (especially during peak times).
• Inform customers about discounts and special offers.
• Provide customer feedback to the Store Manager.
• Stay up-to-date with new products/services.

Skills

Sales experience

Customer service

Communication

Inventory stocking

Fast-paced

Shift flexibility

Propane tanks

Job description

Ace Hardware in Middletown, CT is seeking a full-time B2B salesperson to provide excellent customer service, identify client needs, present solutions, and help meet sales quotas. You may work in-store and in the field to supplement service, with pay commensurate with experience and strong retail/B2B sales background.

Responsibilities include managing accounts, coordinating with customers by phone, quoting, and assisting in the delivery process.