B2B Customer Service & Order Manager (Remote)

Randstad USA; St. Louis (MO); Ibrido; USD 25.000 - 28.000; Tempo pieno

Vantaggi offerti da questo lavoro

Benefits package

Descrizione del lavoro

Randstad USA is seeking a Customer Service Representative for a hybrid/remote role serving B2B clients. You will manage orders, generate invoices, and coordinate with internal teams to ensure client satisfaction. The position emphasizes proactive service, system proficiency, and strong communication.

The role requires at least 1 year of B2B customer service experience, MS Office skills, and the ability to absorb complex product knowledge. Hybrid Clayton, MO area support is noted.

Competenze

• Minimum of one year of demonstrated B2B client or customer service experience.

Mansioni

• Provide prompt, professional support to assigned B2B clients.
• Manage end-to-end order process to ensure accuracy and client satisfaction.
• Generate invoices, process data requests, and perform timely client follow-ups.
• Collaborate with cross-functional teams to achieve objectives with Customer Service Associates.

Conoscenze

Customer Service

B2B Service

Remote Support

Order Management

MS Office

Active Listening

Telephone Etiquette

Empathy

Formazione

High School

Strumenti

MS Office

Descrizione del lavoro

Randstad USA is seeking a Customer Service Representative for a hybrid/remote role serving B2B clients. You will manage orders, generate invoices, and coordinate with internal teams to ensure client satisfaction. The position emphasizes proactive service, system proficiency, and strong communication.

The role requires at least 1 year of B2B customer service experience, MS Office skills, and the ability to absorb complex product knowledge. Hybrid Clayton, MO area support is noted.