Customer Service Representative

Randstad USA; St. Louis (MO); Ibrido; USD 25.000 - 28.000; Tempo pieno

Vantaggi offerti da questo lavoro

Benefits package

Descrizione del lavoro

Randstad USA is seeking a Customer Service Representative for a hybrid/remote role serving B2B clients. You will manage orders, generate invoices, and coordinate with internal teams to ensure client satisfaction. The position emphasizes proactive service, system proficiency, and strong communication.

The role requires at least 1 year of B2B customer service experience, MS Office skills, and the ability to absorb complex product knowledge. Hybrid Clayton, MO area support is noted.

Competenze

• Minimum of one year of demonstrated B2B client or customer service experience.

Mansioni

• Provide prompt, professional support to assigned B2B clients.
• Manage end-to-end order process to ensure accuracy and client satisfaction.
• Generate invoices, process data requests, and perform timely client follow-ups.
• Collaborate with cross-functional teams to achieve objectives with Customer Service Associates.

Conoscenze

Customer Service

B2B Service

Remote Support

Order Management

MS Office

Active Listening

Telephone Etiquette

Empathy

Formazione

High School

Strumenti

MS Office

Descrizione del lavoro

Customer Service Representative - Hybrid Partner with our dedicated team for exclusive access to this compelling role, offering expert guidance throughout your application journey. We are seeking a proactive individual who takes initiative and thrives with autonomy, supported by clear goals and resources. In this remote position, you will serve as a key liaison for the Transactional Business License team, driving client success and seamless back-end operations.

Impactful Opportunities

• Champion exceptional service by delivering prompt and professional support to assigned B2B clients.
• Proactively manage the end-to-end order process, ensuring accuracy and complete client satisfaction.
• Streamline operations by efficiently generating invoices, processing data requests, and conducting timely client follow-ups.
• Collaborate effectively within cross-functional teams to achieve shared objectives alongside Customer Service Associates.

Essential Qualifications

• Minimum of one year of demonstrated business-to-business (B2B) client or customer service experience.
• Proven ability to rapidly absorb complex product knowledge and apply it directly to resolve client needs.
• Demonstrated analytical, organizational, and time-management capabilities to thrive in a multitasking environment.
• Technical proficiency with Microsoft Office Suite applications, including Word, Excel, PowerPoint, and Outlook.

salary: $18 - $20 per hour
shift: First
work hours: 8 AM - 5 PM
education: High School

Skills

• Customer Service Rep
• B2B Customer Service
• Remote Client Support
• Order Management Specialist
• Transactional Business License
• Remote Customer Service Jobs
• MS Office
• Active Listening
• Telephone Etiquette
• Follow-up
• Empathy
• Interpersonal Sensitivity
• Hybrid Clayton, MO jobs

Qualifications

• Years of experience: 1 year
• Experience level: Entry Level

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact [e-mail].

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).

This posting is open for thirty (30) days.

Experience

• Entry Level
• 1 year

Education

• High School