Local to MO - Customer Service - Order/Operations Support (JP 1013)

Myticas Consulting Inc.; Clayton (MO); Hybrid; USD 25,000 - 28,000; Full time

Job summary

Myticas Consulting Inc. is seeking a Customer Service Representative to support B2B clients. The role combines hands-on client interaction with back-end order/operations tasks in a hybrid Clayton, MO setting.

Ideal candidates have 1+ year in B2B customer service, strong analytical skills, and proficient MS Office knowledge to manage orders and data requests effectively.

Qualifications

• At least 1 year of B2B client/customer service experience.
• Ability to quickly absorb product knowledge and apply it.
• Strong analytical abilities.
• Excellent organizational, time management, and multitasking skills.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).

Responsibilities

• Manage order processes and back-end support.
• Assist customer-facing team to meet client needs promptly.
• Maintain accurate records and respond to inquiries efficiently.

Skills

B2B CS experience

Analytical skills

Time management

Multitasking

MS Office

Education

Associate's Degree

Tools

CRM tools

Job description

B2B Client/Customer Service - Order/Operations Support
Hybridat Clayton, MO (2 or 3 days onsite)
Pay rate: $18/hr to $20/hr

Join a dynamic team as a Customer Service Representative, where your dedication to delivering exceptional service will make a meaningful impact. This role offers a hybrid work environment in Clayton, providing both hands-on client interaction and vital back-end support to ensure a smooth and efficient customer experience. Your proactive approach and attention to detail will be key to managing order processes and assisting our customer-facing team in meeting client needs promptly and professionally.

Required Skills:

• At least 1 year of business-to-business (B2B) client/customer service experience (highly preferred)
• Ability to quickly absorb product knowledge and apply it effectively
• Strong analytical abilities
• Excellent organizational, time management, and multitasking skills
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)

Nice to Have Skills:

• Experience with invoicing and data requests
• Familiarity with customer relationship management (CRM) tools

Preferred Education and Experience:

• Minimum of an Associate's Degree
• Prior experience in a client-focused, fast-paced environment

Other Requirements:

• Must be able to work in a hybrid setting in Clayton
• Ability to handle sensitive information professionally