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Job summary
A leading packaging company in St. Louis is looking for a Customer Service Representative (CSR) B2B to provide professional support while managing tasks from order entry to customer inquiries. The ideal candidate will have over 2 years of B2B customer service experience, proficiency in QuickBooks, and strong organizational skills. This is a full-time, in-office position suited for someone eager to support a dynamic team and enhance customer satisfaction.
Qualifications
2+ years of experience in B2B customer service or office management.
Experience in QuickBooks is required.
Self-starter with the ability to work independently.
Responsibilities
Maintain customer records with accurate data entry.
Coordinate orders, production, and shipping for timely delivery.
Respond to customer inquiries with professionalism.
Skills
Detail orientation
Multitasking
Customer service
Problem-solving
Organizational skills
Education
Associate's degree or equivalent
Tools
QuickBooks
Microsoft Excel
Microsoft Outlook
HubSpot CRM
Job description
A leading packaging company in St. Louis is looking for a Customer Service Representative (CSR) B2B to provide professional support while managing tasks from order entry to customer inquiries. The ideal candidate will have over 2 years of B2B customer service experience, proficiency in QuickBooks, and strong organizational skills. This is a full-time, in-office position suited for someone eager to support a dynamic team and enhance customer satisfaction.