Customer Service & Order Specialist (QuickBooks)

Manufacturing Inc; Providence (RI); On-site; USD 24,796 - 27,552; Full time

Benefits offered by this job

Stable Schedule

Comprehensive Benefits

Skill Development

Job summary

A manufacturing company in Providence, RI is seeking a detail-oriented Customer Service Representative to manage client inquiries and ensure accurate order processing. The ideal candidate will possess strong communication skills and be proficient in Microsoft Office tools such as Excel and QuickBooks. This position offers a stable schedule, comprehensive benefits including health insurance, and a competitive hourly wage of $18 - $20. Interested candidates should apply to join our professional team.

Qualifications

• Highly skilled in Microsoft Excel, Word, and Outlook.
• Previous experience with QuickBooks for order entry is a significant plus.
• Strong typing skills with high accuracy.
• Excellent verbal and written communication skills.
• Ability to multitask in a fast-paced office setting.

Responsibilities

• Accurately entering customer orders into QuickBooks and tracking through fulfillment.
• Answering high-volume phone calls and responding to customer emails.
• Utilizing Microsoft Excel to manage spreadsheets.
• Troubleshooting order issues and providing product information.
• Managing inbox via Outlook to ensure no request goes unanswered.

Skills

Microsoft Excel proficiency

Microsoft Word proficiency

Microsoft Outlook proficiency

QuickBooks experience

Strong typing skills

Excellent communication skills

Organization

Tools

QuickBooks

Microsoft Office Suite

Job description

A manufacturing company in Providence, RI is seeking a detail-oriented Customer Service Representative to manage client inquiries and ensure accurate order processing. The ideal candidate will possess strong communication skills and be proficient in Microsoft Office tools such as Excel and QuickBooks. This position offers a stable schedule, comprehensive benefits including health insurance, and a competitive hourly wage of $18 - $20. Interested candidates should apply to join our professional team.