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Job summary
A client service company in Missouri is seeking a Customer Service Representative to make outbound calls to prospects and clients, ensuring a high level of customer engagement. Responsibilities include entering detailed notes in the CRM, explaining services, and answering questions. A high school diploma or equivalent experience is required, along with strong phone communication skills. Ideal candidates will maintain a professional demeanor and have a valid driver's license. This role offers a moderate work environment with varying conditions.
Qualifications
Ability to read and analyze business documents.
Ability to make website and software recommendations.
Valid Driver’s License and valid Passport required.
Responsibilities
Conduct outbound calls to potential clients.
Enter and maintain detailed client notes in the CRM.
Communicate effectively to answer prospect questions.
Skills
Customer service
Phone communication
Problem-solving
Education
High School Diploma or GED
Tools
CRM software
Job description
A client service company in Missouri is seeking a Customer Service Representative to make outbound calls to prospects and clients, ensuring a high level of customer engagement. Responsibilities include entering detailed notes in the CRM, explaining services, and answering questions. A high school diploma or equivalent experience is required, along with strong phone communication skills. Ideal candidates will maintain a professional demeanor and have a valid driver's license. This role offers a moderate work environment with varying conditions.