B2B Credit & Collections Specialist

Scion Staffing, Inc.; Arizona; Hybrid; USD 33,000 - 47,000; Full time

Benefits offered by this job

$29.00 per hour

Fully remote after onsite training

Comprehensive onboarding and training

Collaborative and supportive team环境

Job summary

Scion Staffing, Inc. has been engaged to identify a B2B Credit Collections Specialist for a national distribution organization. You will manage a portfolio of business accounts, pursue past-due balances, and resolve disputes while maintaining strong customer relationships.

The role requires adept negotiation, experience with D&B reports, and proficiency in MS Office and ERP systems. Full-time temporary to hire with remote work after onsite training.

Qualifications

• Experience in B2B collections, accounts receivable, or credit collections.
• Strong negotiation, dispute resolution, and customer service skills.
• Experience using Dun & Bradstreet reports.
• Proficiency with Microsoft Office and ERP systems.
• Excellent communication, organization, and time management.

Responsibilities

• Manage a portfolio of B2B customer accounts and collect balances.
• Contact customers about past-due invoices while preserving relationships.
• Resolve payment disputes and billing discrepancies.
• Review credit information and support decisions using D&B data.
• Process payments and maintain accurate account records in ERP.
• Coordinate with sales and operations to release credits and process orders.

Skills

B2B Collections

Negotiation

D&B Reports

MS Office

ERP Systems

Communication

Organization

Time Management

Multitasking

Job description

Scion Staffing has been engaged to conduct a search for a B2B Credit Collections Specialist for a respected national distribution organization.

POSITION OVERVIEW

The Credit & Collections Analyst is responsible for managing business customer accounts, collecting outstanding balances, resolving payment issues, and supporting timely credit decisions. This role partners closely with customers, sales, and internal credit teams to minimize delinquent accounts while maintaining positive customer relationships. The ideal candidate is confident in B2B collections, skilled at dispute resolution, and comfortable negotiating payment commitments while delivering excellent customer service.

PERKS

• $29.00 per hour
• Fully remote after successful completion of onsite training
• Comprehensive onboarding and training
• Collaborative and supportive team environment

RESPONSIBILITIES

• Manage an assigned portfolio of B2B customer accounts and collect outstanding balances.
• Contact customers regarding past-due invoices while maintaining positive business relationships.
• Resolve payment disputes, account discrepancies, and billing issues.
• Review customer credit information and support credit decisions using D&B reports and company guidelines.
• Process payments, maintain accurate account documentation, and update customer records within the ERP system.
• Partner with sales, credit, and operations teams to facilitate timely credit releases and order processing.

QUALIFICATIONS

• Previous experience in B2B collections, accounts receivable, or credit collections.
• Strong negotiation, dispute resolution, and customer service skills.
• Experience working with Dun & Bradstreet (D&B) reports.
• Proficiency with Microsoft Office and ERP systems.
• Excellent communication, organization, and time management skills.
• Ability to manage multiple priorities while working independently in a fast-paced environment.

SCHEDULE

Full-time temporary to hire

Must be available to work 9:00 AM–6:00 PM Pacific Time , regardless of location

ABOUT OUR SEARCH FIRM

Scion Staffing is a national award-winning staffing firm! Since 2006, we have had the pleasure of successfully placing thousands of talented professionals with amazing career opportunities. Through our innovative team building and recruiting solutions, we bridge the gap in executive leadership searches, direct hire recruiting, interim leadership placement, and temporary professional staffing. We are proud to be part of the Forbes lists of the Best Recruitment Firms and the Best Executive Search Firms in America. Additionally, Scion has been recognized as a ClearlyRated Best of Staffing firm as well as a top recruitment firm by The Business Times. Additional information about our firm can also be found online.

Scion Staffing, Inc. is an equal opportunity employer and service provider and does not discriminate based on race, religion, gender, gender identity, national origin, citizenship status, sexual orientation, disability, political affiliation or belief, or any other protected class. We are committed to the principles of Equal Opportunity Employment and are dedicated to making employment decisions based on merit and value, for ourselves, our client companies, and the candidates we represent. For opportunities located in a region that has enacted fair chance, arrest or conviction-based employment ordinances, Scion Staffing proactively follows all applicable laws regarding consideration of arrest and conviction records in the hiring process.