Collections Specialist

Scion Staffing, Inc.; Dallas (TX); On-site; USD 50,000 - 55,000; Full time

Benefits offered by this job

Structured onboarding

Cross-training opportunities

Internal career growth

Job summary

Scion Staffing, Inc. is seeking a Collections Specialist for an established organization with a large, multi-business-unit accounting operation.

This full-time, on-site role is based in Dallas, TX, and focuses on high-volume accounts receivable, payment processing, and professional client service. The role requires detail orientation and adaptability, with strong communication skills for frequent client interactions.

Qualifications

• Experience with collections, accounts receivable, payment processing, customer service, or a related accounting function; high-volume collections experience is strongly preferred.
• Basic accounting knowledge and familiarity with accounts receivable processes.
• Excellent verbal, written, and interpersonal communication skills with confidence handling frequent phone interactions.

Responsibilities

• Manage assigned accounts receivable activities in accordance with established policies and procedures.
• Handle a high volume of client calls and payments promptly, accurately, and professionally while thoroughly documenting interactions.
• Adapt collection approaches to individual client circumstances and collaborate across departments to facilitate account follow-up.
• Resolve payment issues, disputes, and account inquiries while appropriately escalating complex matters.
• Accurately document payment transactions and maintain organized, detailed account records.
• Support account reconciliations, month-end activities, process improvements, and other accounting department needs.

Skills

Collections

Accounts Receivable

Payment Processing

Customer Service

Job description

Scion Staffing has been engaged to conduct a search for a Collections Specialist for an established organization with a large, multi-business-unit accounting operation.

Full-time, direct-hire opportunity working fully onsite in Dallas, TX.

POSITION OVERVIEW

The Collections Specialist will manage accounts receivable activities while providing professional, solutions-focused service to clients regarding payments and account inquiries. This role is responsible for accurately processing payments, documenting account activity, resolving disputes, and supporting efforts to reduce delinquency. The ideal candidate is detail-oriented, adaptable, positive, and comfortable working in a fast-paced environment with significant phone and client interaction.

PERKS

Competitive compensation of approximately $50,000-$55,000 annually , depending on experience. Join an established organization with opportunities for cross-training and internal career growth. Receive structured onboarding, including initial training followed by hands-on departmental shadowing. Build experience across collections, accounts receivable, reconciliations, and broader accounting functions. Work within a collaborative, team-focused environment that values positive communication, strong customer service, and professionals from a variety of backgrounds.

RESPONSIBILITIES

• Manage assigned accounts receivable activities in accordance with established policies and procedures.
• Handle a high volume of client calls and payments promptly, accurately, and professionally while thoroughly documenting interactions.
• Adapt collection approaches to individual client circumstances and collaborate across departments to facilitate account follow-up.
• Resolve payment issues, disputes, and account inquiries while appropriately escalating complex matters.
• Accurately document payment transactions and maintain organized, detailed account records.
• Support account reconciliations, month-end activities, process improvements, and other accounting department needs.

QUALIFICATIONS

• Experience with collections, accounts receivable, payment processing, customer service, or a related accounting function; high-volume collections experience is strongly preferred.
• Basic accounting knowledge and familiarity with accounts receivable processes.
• Excellent verbal, written, and interpersonal communication skills with confidence handling frequent phone interactions.
• Strong attention to detail, organization, documentation, and ability to manage multiple priorities and deadlines.
• Positive, adaptable, and customer-service-oriented approach with the ability to work both independently and collaboratively in a fast-paced environment.

COMPENSATION AND BENEFITS

This direct-hire opportunity offers compensation of approximately $50,000-$55,000 annually ($24-$26/hour equivalent), depending on experience. Benefits information was not provided by the client and will be discussed as additional details become available.

Equal Opportunity Statement

Scion Staffing, Inc. is an equal opportunity employer and service provider and does not discriminate based on race, religion, gender, gender identity, national origin, citizenship status, sexual orientation, disability, political affiliation or belief, or any other protected class. We are committed to the principles of Equal Opportunity Employment and are dedicated to making employment decisions based on merit and value, for ourselves, our client companies, and the candidates we represent. For opportunities located in a region that have enacted fair chance, arrest or conviction-based employment ordinances, Scion Staffing proactively follows the enacted guidance and considers for employment all qualified applications with arrest and conviction records. We engage in socially conscious business practices and believe that diverse, equitable, inclusive, and non-biased talent and recruitment processes are foundational to the success of Scion as well as every client organization with whom we partner.