B2B Credit & Collections Analyst

Cardio Partners, Inc.; Dublin (OH); Sur place; USD 52 000 - 68 000; Plein temps

Avantages offerts par ce poste

401(k) Plan

Competitive salary

Comprehensive benefits package

Résumé du poste

Cardio Partners, a division of Sarnova, is seeking a Customer Billing Analyst to assess and manage customers’ creditworthiness and to ensure timely payment collection. You will collaborate with sales, finance, and customer service to resolve billing discrepancies and minimize losses while supporting business growth.

The role focuses on maintaining strong customer relationships, collecting on delinquent accounts, and ensuring accurate reconciliations and documentation across the billing cycle.

Qualifications

• 3-5 years of business-to-business collections experience.
• Strong written and verbal communication skills.
• Proficiency with Microsoft Office (Excel, Word, Outlook).
• Detail-oriented with ability to reconcile accounts.

Responsabilités

• Work with customers and account managers to resolve billing issues.
• Research discrepancies between customer records and company records.
• Provide account reconciliations and related proofs to resolve inconsistencies.
• Actively collect payments in a timely manner.
• Lower bad debt exposure by following collection policies.
• Maintain accurate contact information and document all correspondence.
• Ensure timely delivery of monthly statements via customer-preferred method.
• Establish standard procedures for sending collection letters.

Connaissances

Collections experience

Effective communication

Excel proficiency

Customer service

Team collaboration

Formation

High School Diploma or equivalent

Outils

Excel

Word

Outlook

Description du poste

Cardio Partners, a division of Sarnova, is seeking a Customer Billing Analyst to assess and manage customers’ creditworthiness and to ensure timely payment collection. You will collaborate with sales, finance, and customer service to resolve billing discrepancies and minimize losses while supporting business growth.

The role focuses on maintaining strong customer relationships, collecting on delinquent accounts, and ensuring accurate reconciliations and documentation across the billing cycle.